Cyber Security Specialist

Role : ServiceNow ITSM Developer

Required Technical Skill Set : ServiceNow, ITSM Modules, Java / JavaScript

Experience : 5+ Years

Location : India (PAN India)

Availability : Immediate Joiner

Hands-on experience as a ServiceNow ITSM Developer implementing :

▪️ Incident Management

▪️ Problem Management

▪️ Change Management

▪️ Knowledge Management

▪️ Service Catalog

▪️ Mobile App

▪️ Virtual Agent

▪️ Ability to configure ITSM applications as per approved design plans

▪️ Knowledge of unit testing, integration testing, performance testing & UAT

▪️ Strong development skills using JavaScript, Jelly, Web Services, XML, HTML, CSS

▪️ Familiarity with SQL queries and LDAP queries to connect with Oracle, MySQL & AD

▪️ Experience in building repeatable processes for development, test, staging & production

▪️ ServiceNow Certified System Administrator (Mandatory)

▪️ Knowledge of Agile / Scrum methodology

▪️ Basic understanding of ITIL standards

▪️ Understanding of SDLC (Software Development Lifecycle)

Behavioral Competencies

Strong communication skills (both technical & non-technical)

Excellent interpersonal skills and team collaboration

Active participation in planning meetings (pre-iteration, retrospectives)

Good-to-Have

ServiceNow Implementation Specialist Certification

ITIL V3 / V4 Foundation Certification

Java Developer Certification

Role Responsibilities

Understand application requirements or user stories

Follow best practices, standards, and development guidelines

Participate in daily stand-ups and track requirement updates

Be self-driven, detail-oriented, and deliver high-quality work

Perform Unit Testing and ensure proper documentation

Support users during UAT

Provide training to users on implemented user stories

📩 Apply Now – If you’re an experienced ServiceNow Specialist ready to make an impact, send your CV to anamika.tiwari@obrimo.com