AGM - HRO Transition

Job Title : AGM - HRO Transition

Job Description :

Candidates with Minimum 15+Years of relevant Experience in HRO Transitions and Program Management.

From BPO / KPO, HRS Shared services etc.

Should have track record of successful large Transition programs of 200+ FTE size,

Transition Ownership : Part of the team to analyzes client business processes and develops transition plan for identified processes.

Drives Transition Planning and ensures execution of all activities as per agreed methodology and timelines.

Drives the technology implementation & end to end transition solution.

Tracks and monitor onboarding of required resources and their related KT / training.

Tracks risks & helps develop appropriate business continuity plans & communicates the same to stakeholders.

Collaborate with all internal teams to ensure all deliverables are met ( Sourcing, Tech, Infra, Delivery, Quality).

Educate DD / KT Leads on the requirements and expectation to ensure the objective of DD / KT is met.

Ensures completion of transition tollgate documents and related artefacts with support from Delivery.

Sets up weekly Program reviews and Steering Committee reviews based on agreed cadence and ensure robust transition governance. Monitors through effective dashboards and implementing adequate measures to maximize customer satisfaction levels during the transition phase.

Overall responsible for the seamless transition of the program

Should be flexible with Shifts.