Job Description
Role & responsibilities
- Establishes productive, professional relationships with key personnel in assigned customer accounts.
- Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers expectations.
- Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
- Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
- Closely coordinates company executive involvement with customer management.
- Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.
- Maintains high customer satisfaction ratings that meet company objective.
- An effective communicator with strong team management, analytical and problem-solving skills.
- Develop business plan and strategy for multiple product line in assigned markets that ensures attainment of company international sales goals and profitability.
- Provide timely feedback to senior management regarding international sales performance / trends.
- Maintains contact with all customers in the international market area to ensure high levels of customer satisfaction.
- OEM Business Management(Target / Tesco / Ikea / Walmart / wilco etc)
- Responsible for all marketing aspects of assigned for a geographical region. To retain grow the existing clients in terms of service, product range, quality price etc, to handle major accounts - International. Negotiation & finalization of quotes, sales orders & payment term with overseas clients.
- Follow up on new enquiries. Providing quotations, price list, samples etc. Converting them in clients.
- Follow up with production, purchase and dispatch team for the execution of orders.
- Updating clients about the developments of orders up to delivery of goods. Resolving all queries problems related to execution of orders till delivery of goods to clients.
- Resolving after sales quality issues if any
Preferred candidate profile
Experience in handling independently business development function. Preferably from OEM business background
Perks and benefits
Mediclaim
Role : Head - BD / Pre Sales
Salary : Not Disclosed by Recruiter
Industry : Department :
Role Category : BD / Pre Sales
Employment Type : Full Time, Permanent
Key SkillsSkills highlighted with ‘‘ are preferred keyskills
Education
PG : MBA / PGDM in Any Specialization