Agile Product Operations Manager

About Us

Abacus Insights is changing the way healthcare works for you. Were on a mission to unlock the power of data so health plans can enable the right care at the right timemaking life better for millions of people. No more data silos no more inefficiencies. Just smarter care lower costs and better experiences.

Backed by $100M from top VCs were tackling big challenges in an industry thats ready for change. And while GenAI is still new for many weve already mastered turning complex healthcare data into clear actionable insights. Thats our superpowerand its why were leading the way.

Abacus innovation starts with people. Were bold curious and collaborativebecause the best ideas come from working together. Ready to make an impact Join us and lets build the future together.

About the Role :

As an Agile Product Operations leader youll be the catalyst for effective agile product management operations across globally distributed teams building healthcare technology solutions. Youll partner closely with Product and Engineering leadership Product Managers / Owners Engineering Client Delivery PMO and Executive Leadership in the US Nepal and India. Your mission is to build a best-in-class Product Management program that achieves sustainable high performance through disciplined agility data-driven retrospection thoughtful planning and effective partnerships delivering measurable business value to stakeholders and customers.

You Will :

• Manage the product portfolio and lifecycle process by developing and maintaining a standardized and scalable operational model. This includes ensuring best practices for coordinating go-to-market activities managing dependencies across teams and tracking overall product success and adoption.
• Establish and optimize product management / development processes and tools by leading an Agile transformation standardizing workflows and managing the product tech stack (e.g. ProductBoard Jira Confluence). This role includes increasing efficiency and ensuring consistency across all product and product engineering teams.
• Drive cross-functional collaboration and communication by acting as the central bridge between product management engineering and customer-facing teams like sales delivery and support. Facilitate timely information flow and alignment on critical product detail.
• Use data to drive informed decision-making by defining tracking and reporting on key product metrics (OKRs / KPIs) and operational analytics. Leverage accessible dashboards and centralize customer feedback to surface actionable insights for product and executive leadership.
• Foster a culture of continuous improvement and Agile best practices by championing an Agile mindset coaching teams and removing operational impediments. The goal is to empower teams to work more effectively focus on customer needs and deliver value faster.
• Lead a team of Agile Coaches as they guide Product Managers / Owners in backlog refinement prioritization roadmap management impediment removal and technical debt elimination. Coaches will also partner with Engineering and others to achieve faster more effective and more predictable SDLC delivery.
• Promote sustainable pace ensuring teams optimize for energy not exhaustion.
• Measure and communicate improvements using velocity trends cycle time and other relevant metrics.
• Help build strong working relationships across teams in US Nepal and India ensuring time zone differences dont hinder agility or alignment.
• Shape an Agile Product Management culture and lead change management efforts to embrace best practices including engaging at the executive management performer and team level

What Were Looking For :

Bonus Points :

Our Commitment as an Equal Opportunity Employer

As a mission-led technology company helping to drive better healthcare outcomes Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas thoughts experiences and perspectives. Therefore we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

At the heart of who we are is a commitment to continuously and intentionally building an inclusive cultureone that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If theres anything we can do to support thatbig or smallplease let us know.

Required Experience :

Manager

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

Employment Type : Full Time

Experience : years

Vacancy : 1