Trainers -US Collections

Responsibilities :

• Design and develop comprehensive training programs for collection agents.
• Conduct training sessions on collection strategies, legal requirements, and communication techniques.
• Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
• Provide ongoing support and coaching to collection agents.
• Ensure compliance with industry standards and regulations.
• Develop training materials, manuals, and documentation.
• Collaborate with management to identify training needs and objectives.

Qualifications :

Skills Required

Compliance, Excellent Communication Skills, Training And Development, Presentation Skills