We are seeking a customer-focused Relationship Manager – RBB to manage and grow the retail customer portfolio. The role involves deepening customer relationships, cross-selling banking products, and delivering personalized financial solutions.
Key Responsibilities :
- Manage a portfolio of retail banking customers (liabilities and assets)
- Cross-sell banking and third-party products : savings, current accounts, FDs, insurance, mutual funds, loans
- Drive customer engagement through regular interactions and service excellence
- Achieve assigned sales and revenue targets
- Ensure compliance with KYC, AML, and other regulatory requirements
Key Skills :
Strong knowledge of retail banking products and servicesSales and relationship management expertiseExcellent communication and customer service skillsBasic knowledge of investment and insurance productsProficiency in banking software and MS Office toolsSkills Required
Kyc, Aml, Banking Software, Ms Office