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CRM Manager
Weekday AISangli, MH, IN14 days ago
Job type
- Quick Apply
Job descriptionManage and maintain the CRM system with accurate and clean data. Develop and implement CRM strategies to improve customer engagement and loyalty. Collaborate with Sales, Marketing, and Customer Service teams to align CRM activities. Analyze customer data to identify patterns, trends, and actionable insights. Create and execute targeted sales / marketing campaigns through CRM. Track and report key KPIs like customer satisfaction, churn, and retention. Train staff on CRM usage and best practices. Troubleshoot CRM-related issues and coordinate with vendors / IT support when required. Document CRM processes for continuous improvement. Strong problem-solving and analytical mindset. Ability to optimize sales funnels and improve conversion rates. Team-oriented, with strong collaboration and interpersonal skills. Proactive, self-motivated, and detail-oriented.
This role is for one of Weekday’s clients
Salary range : Rs 300000 - Rs 500000 (ie INR 3-5 LPA)
Min Experience : 4 years
Location : Sangli
JobType : full-time
Requirements
Qualifications :
- MBA in Marketing or equivalent.
- 3–5 years of relevant experience in CRM management.
- Hands-on experience with CRM systems (Zoho, Salesforce, HubSpot, etc.).
- Strong communication, analytical, and leadership skills.
- Familiarity with customer segmentation and personalized marketing practices.
Key Responsibilities
Desired Skills
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Crm Manager • Sangli, MH, IN
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