Repair / Parts Techliner Agent

Key Responsibilities :

Experience in the automotive or equivalent industry

Mechanical or electrical technician degree and Master Tech (or industry equivalent) certifications

Technical expertise in vehicle repairability

Previous experience as a service technician or field expert is an asset

Experience as a Techline and areas related to customer satisfaction in the automotive industry

OEM systems, diagnostic tools, and process knowledge. (OBD, CONSULT III+, DRV, Midtronics, Borescope, compress meter)

Multicultural and cross-functional mindset

Good written and oral English skills, including industry terminology, and fluent in at least one European language (B1 level)

Strong interpersonal and communication skills

Ability to work both independently & as part of a team

Ability to communicate on all levels to dealers, RBUs, NSCs, Techline Engineers and management inside and outside the organization

Language preferences : French / Italian / German / Spanish / Turkish / Dutch (Fluency - Read & Write)