Urgent Hiring For International Voice Process

Urgent Hiring for International Voice Process.

Company : Sagility India Ltd.

Location : Hi-tech City, Hyderabad

Open Positions : 250

Work mode : Work from office.

Job Description :

We are hiring for the position of Trainee Process Consultant for our International Voice Process in the US Healthcare sector. As a Trainee Process Consultant, you will be responsible for processing claims, handling customer inquiries, and ensuring customer satisfaction through timely and accurate resolutions.

Key Responsibilities :

• Process claims according to established guidelines and procedures.
• Maintain customer satisfaction ratings by adhering to client SLAs.
• Utilize company policies to resolve customer issues efficiently.
• Input and update customer records in the company platform.
• Ensure quick and accurate decision-making to resolve customer queries.

Eligibility Criteria :

Shifts : Candidate should be flexible with any given shifts.

Working Days : Five days working (Saturday & Sunday fixed week offs)

Transportation : Two Way Cab provided

Note : Candidates are required to bring their original ID proof and updated resume for the interview.

Walkin for Interview

Mon to Fri - 10 : 00 AM to 3 : 00 PM

Venue :

Sagility India Pvt Ltd.

Purva Summit - 3rd Floor

Survey No. 8, Hitech city

Phase II White field road

Landmark : Opp Tech Mahindra, Kondapur

Hyderabad-500084

Interview Rounds : 1. HR round

2. Online test

3. VnA Round

4. Operations Manager Round

Contact Details :   (Available time : Mon to Fri 10 : 30 AM to 6 : 30 PM)

9148680209

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Don't miss this opportunity to kickstart your career in the dynamic field of US Healthcare. Join us at Sagility and grow with us!

Role :   Voice / Blended - Other

Industry Type :   BPM / BPO

Department :   Customer Success ,  Service & Operations

Employment Type :   Full Time, Permanent

Role Category :   Voice / Blended

Education

UG :   B.Com in Any Specialization, B.Sc in Any Specialization, B.A in Any Specialization, B.B.A / B.M.S in Any Specialization, B.Pharma in Any Specialization

Key Skills

Skills Required

BPO Voice, Customer Services