IT Support Engineer

Role : IT Support Engineer

Experience : 1-1.5 Years

Location : Pune

Mode : Work From Office

What will you do ?

Provide technical support to employees across hardware, software, network, and cloud tools.

Troubleshoot issues faster than someone can say “my system isn’t working.”

Manage device setups, onboarding, and system configurations with precision.

Keep our systems compliant, secure, and running smoother than a newly polished SUV.

Handle tickets, track issues, and maintain documentation (yes, the legendary “Docs”).

Coordinate with Engineering, Security, and DevOps teams when things get really interesting.

Ensure that every employee—from interns to leadership—has a seamless tech experience.

What we are looking for ?

Strong understanding of operating systems, networking basics, VPNs, and IT security practices.

Hands-on experience with laptops, peripherals, admin consoles, and workplace tools (Google Workspace, Okta, MDMs, etc.).

An instinct for troubleshooting — you don’t panic, you debug.

Excellent communication skills (especially the “non-tech to tech” translation superpower).

Ability to multitask and prioritize in our fast-paced environment.

Bonus : Experience with automation, scripting, asset management tools, or making printers behave.