ServiceNow Developer - Procurement Service Management

Key Responsibilities :

• Develop, configure, and implement solutions using ServiceNow Procurement Service Management (PSM) and Integration Hub.
• Design and automate source-to-pay processes, including supplier onboarding, purchase requisitions, contract lifecycle, and approvals.
• Build and enhance Flow Designer workflows and Virtual Agent experiences for procurement-related use cases.
• Create and maintain custom dashboards, procurement analytics, and reporting tools.
• Collaborate with business stakeholders to gather and refine requirements, ensuring solutions align with procurement and compliance needs.
• Provide technical guidance and mentorship to junior ServiceNow developers.
• Support system integration and testing efforts, including UAT and production deployment.
• Troubleshoot and resolve technical issues related to ServiceNow procurement Skills & Experience :
• 3 to 5+ years of proven experience with ServiceNow Procurement Service Management (PSM)
• Strong understanding of procurement workflows, supplier management, and contract lifecycle
• Hands-on experience with ServiceNow Flow Designer, Studio, and Virtual Agent
• Experience working with Integration Hub, building spokes and integrations with external systems
• Ability to design and generate custom reports and dashboards for procurement KPIs and compliance tracking
• Strong problem-solving, communication, and interpersonal skills
• Experience working in Agile development Qualifications :
• ServiceNow Certified Application Developer or Procurement-related certifications
• Knowledge of ITSM and GRC modules within ServiceNow
• Experience with mid-size to enterprise-level ServiceNow implementations
• Understanding of security and compliance within procurement processes

(ref : hirist.tech)