Technical Operations Manager

TheraYog is a wellness company deeply committed to excellence in holistic health, combining traditional yoga, Ayurveda, and compassionate care. With online yoga classes, doctor and diet consultations. TheraYog integrates ancient wisdom with modern convenience.

We are looking for a dynamic, organised and result oriented Technical Operations Manager for our office located in Noida Sector 65.

Key Responsibilities (Prioritised by Impact)

1. Website & Hosting Management

Manage WordPress websites (TheraYog, YoginiSrishti, VedicMum, VM) including updates, troubleshooting, and uptime monitoring.

Oversee hosting accounts (Hostinger, GoDaddy, Bluehost, YouStable) and ensure site security, SSL, and backups.

Handle DNS management, domain renewals, and mailbox setup.

Work with plugins (Elementor, WPForms, PAFE, Automator, etc.) and ensure smooth functionality.

2. CRM & ERP

Manage and maintain Zoho, Odoo, Freshworks, and related CRM / ERP tools.

Customize workflows, manage user access, and integrate CRMs with websites and automation tools.

Ensure data hygiene, lead tracking, and reporting across platforms.

3. API Setup & Integrations

Configure and manage API integrations between platforms (Razorpay, Cashfree, Stripe, Shopify, Shiprocket, WhatsApp APIs like WATI / AiSensy).

Set up webhooks for payment gateways, LMS platforms, and logistics.

Monitor and troubleshoot integration failures.

4. LMS & E-commerce Platforms

Manage Knorish and other LMS platforms (course setup, user management, automation).

Oversee Shopify stores (setup, product updates, integrations with logistics and payments).

Ensure smooth student and customer experience.

5. Automation, Plugins & Tech Tools

Maintain and optimize Pabbly, Automator plugins, and other workflow tools.

Set up triggers for email / SMS / WhatsApp automation.

Work with productivity tools (Calendly, Notion, Asana, Manatal) to streamline internal operations.

6. Analytics & Tracking

Implement and monitor uptime & performance tracking (Uptime Robot, InsightIQ).

Manage dashboards on Tableau, Zoho Analytics, and CRM reporting.

Provide regular reports on sales funnels, customer journey, and system performance.

Required Skills & Qualifications

Strong experience in WordPress, hosting, and domain management.

Hands-on expertise with CRM / ERP systems (Zoho, Odoo, Freshworks).

Good knowledge of API integrations, payment gateways, and automation tools.

Experience with LMS platforms (Knorish or similar) and Shopify / e-commerce setups.

Familiarity with analytics dashboards and tracking tools (Tableau, UptimeRobot, InsightIQ).

Knowledge of DNS, cPanel, cloud hosting, and email configurations.

Problem-solving mindset with ability to troubleshoot across multiple systems.

Strong organizational and documentation skills..

Preferred Background

3–5 years of experience in IT, Web Management, or Technical Operations.

Previous exposure to health-tech, e-commerce, or ed-tech is a plus.

Ability to work independently, manage multiple tools, and coordinate with external vendors / teams.

Compensation Range : Upto INR 6 LPA

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Skills Required

Dns Management, cloud hosting , Cpanel, Tableau, Shopify, Wordpress, Odoo, Stripe, Zoho