The Offer
- Opportunity within a company with a solid track record of performance
- Flexible working options
- Fantastic work culture
The Job
Our client seeks dynamic and reliable Call Center Agents to join our growing team. As a Call Center Agent, you will assist customers with inquiries, troubleshoot issues, and provide exceptional service. This remote position allows you to work from the comfort of your home.
Key Responsibilities :
Handle inbound and outbound calls from customersProvide accurate information about products and servicesResolve customer inquiries, complaints, and issues in a timely and professional mannerUpdate customer records in the databaseMaintain high customer satisfaction levels by offering friendly, efficient serviceAchieve personal and team targets related to call handling, response times, and quality assuranceBenefits :
Competitive monthly salary of $2,500Work-from-home flexibilityOpportunities for career growth within the companyHealth insurance and other employee benefitsPaid trainingThe Profile
Requirements :
High school diploma or equivalent (Bachelor’s degree is a plus)Previous customer service or call center experience preferred, but not requiredStrong communication and problem-solving skillsAbility to work independently and manage time effectivelyReliable internet connection and a quiet workspace at homeFlexibility to work in shifts (including evenings and weekends)The Employer
Our client was founded by experts in law, finance, and strategy who saw a need for a more holistic approach to business consultancy.