Role Responsibilities :
- Execute manual testing across Salesforce modules and document defects
- Collaborate with teams to align test cases with user stories and specifications
- Perform regression testing and support customer onboarding / data loading
- Track client issues, generate support and invoicing reports
Key Deliverables :
Maintain quality across Salesforce implementationsEnsure smooth onboarding of customer dataProvide timely resolution to support issuesGenerate operational reports for billing and customer successSkills Required
Service Cloud, Manual Testing, Sales Cloud