Head of Learning and Development - Technical

About Our Client

The employer is a well-established organisation in the technology industry, specialising in delivering innovative services. The company values technical expertise and is committed to fostering growth and development among its employees. The company specializes in providing quality engineering, QA automation, performance assurance, intelligent automation (IA) and robotic process automation (RPA), customer experience management, site reliability engineering (SRE), digital testing as a service (DTaaS), cloud, and data analytics solutions and services. With operations spread across 25+ countries and a workforce of more than 3500 employees

Job Description

o Strong Technical Business Acumen - Understands technology not just as a function, but as a core business driver; capable of aligning L&D strategy with the company's product and engineering roadmap.

o Passion for Teaching & Talent Discovery - Natural mentor with an eye for potential; builds ecosystems to identify and nurture emerging talent.

o Future-Ready Tech Focus - Designs learning paths in domains such as AI, ChatGPT, Data Engineering, Agile, SRE, SDEC, and Full-Stack Development-ensuring the workforce is ready for what's next.

o High Energy & Ownership Mindset - Operates with intensity and intent; thrives in fast-paced environments and inspires teams to raise the bar.

o Customer-Centric Talent Lens - Leads learning with a product mindset; understands how clients assess talent and tailors programs that meet real-world deployment expectations and technical delivery benchmark

The Successful Applicant

A successful Technical Head - L&D should have :

• A strong educational background in technology, engineering, or a related field.
• Proven experience in designing and managing technical training programmes.
• Expertise in the technology and telecoms industry, with a focus on services.
• Excellent leadership and communication skills for team management and stakeholder collaboration.
• A results-driven approach to assessing training effectiveness and impact.
• Familiarity with modern learning tools and platforms.