Oracle Fusion Support Analyst
Trigent Software Private Limitedhyderabad, TS, India2 days ago
Job type
- Quick Apply
Job descriptionManage issues in Procurement, Inventory, Costing, and Order Management (OM) modules. Support supplier portal, PO workflows, and procurement approvals. Handle inventory adjustments, subinventory transfers, and item setup validations. Assist with cost rollups, item costing, and valuation reconciliations. Experience supporting Oracle Fusion Cloud ERP (Finance & SCM). Proven L1 / L2 support experience with hands-on in FBDI / ADFDI, OIC, and BI Publisher. Support Expertise in Finance , SCM Modules. Strong analytical, problem-solving, and communication skills for remote global collaboration. Experience working in night shift (8 PM 6 AM IST) covering US time zones. ERP Platform : Oracle Fusion Cloud ERP (Finance & SCM GL, AP, AR, FA, CM, PO, INV, OM, Costing) Integrations : Oracle Integration Cloud (OIC), REST / SOAP APIs, MuleSoft, Boomi Data Management : FBDI, ADFDI, SQL Developer, ODI Reporting : BI Publisher, OTBI, SmartView, Financial Reporting Studio Ticketing & ITSM : Halo, JIRA, ServiceNow Monitoring : ESS jobs, ADF diagnostics, OCI Console Collaboration : MS Teams, SharePoint, Confluence.
Application & Incident Support
- Monitor and manage user tickets in Halo / JIRA within defined SLAs.
- Troubleshoot and resolve functional incidents across Finance (R2R, P2P, O2C) and SCM modules.
- Log and escalate L3 or Oracle SRs for complex configuration or integration issues.
- Perform root cause analysis (RCA) and document knowledge base articles.
- Ensure seamless handover communication for next-shift teams.
Finance Functional Support
General Ledger (GL) : Journal entries, intercompany transactions, account hierarchies.
Accounts Payable (AP) : Invoice validation, payment batches, supplier setup, workflows.
Accounts Receivable (AR) : Customer billing, receipts, credit memo, lockbox processing.
Fixed Assets (FA) : Depreciation, capitalization, asset retirement, transfers.
Cash Management (CM) : Bank statement imports, reconciliation, and accounting entries.
Support month-end and quarter-end close activities, including reconciliation and accrual validation.
Supply Chain (SCM) Functional Support
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Oracle Fusion Analyst • hyderabad, TS, India
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