Key Responsibilities
Retail & Store CoordinationAct as a link between offline and online stores.Ensure all product details (pricing, availability, etc.) are accurate and updated.Collect feedback on best-performing products and share insights with the production manager.
E-Commerce ManagementRegularly update product and inventory details on Shopify.Manage the
Ready-to-Ship (RTS)
section and highlight weekly bestsellers.Follow up on abandoned cart orders to recover sales.
Inventory & DocumentationMaintain and update challan records for sales and stock.
Event & Collaboration TrackingResearch and document details of upcoming events relevant to the brand.
Customer ServiceHandle client inquiries via chat platforms and ensure excellent support.
PR ManagementTrack PR-related inventory and ensure timely returns of loaned items.
Content CreationContribute to creating content for social media platforms.