Technical Support Voice - Diya Systems
ConfidentialMangalore10 days ago
Job descriptionDiploma,Graduates Post Graduates Excellent written and verbal communication skills in the English language. Able to speak in Hindi(added advantage) Ability to work well with a team in a fast-paced, constantly changing environment Outstanding customer service skills and a dedication to provide a great customer service Reliable to work in rotational shifts and to complete work as per expectations. Ability to multi-task and meet specific goals set by supervisors and management.
Job description
Responsibilities :
- Troubleshoot a variety of technical and non-technical issues that customers experience with their web hosting plans and services.
- Provide technical support for level-one escalation issues via help desk.
- Should multitask and meet specific goals set by supervisors and the managers.
Qualifications :
Skills :
Role : Technical Support - Voice / Blended
Industry Type : IT Services & Consulting
Department : Customer Success , Service & Operations
Employment Type : Full Time, Permanent
Role Category : Voice / Blended
Skills Required
Help Desk, Customer Service, BPO IT , Supervisor, Isms, Trouble Shooting, Management, Technical Support, customer experience management
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Technical Support • Mangalore
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