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ServiceNow Quality Assurance Tester - CSM Module

ServiceNow Quality Assurance Tester - CSM Module

Logfix SCM HR SolutionsBangalore
30+ days ago
Job description

ServiceNow QA / Tester

Location : Bangalore.

Experience : 5- 8 Years.

Department : ServiceNow Platform Team.

Employment Type : Full-time.

Why Join Us?

Be part of a dynamic team that delivers cutting-edge ServiceNow solutions! Youll work on high-impact projects, lead QA best practices, and ensure seamless ServiceNow CSM implementations all while growing your expertise in one of the fastest-growing tech platforms.

Your Role :

We are seeking a passionate ServiceNow QA / Tester who can lead and execute quality assurance activities, ensuring our ServiceNow solutions meet top-notch business and industry standards.

Key Responsibilities :

  • Lead & execute QA / testing efforts for ServiceNow CSM projects aligned with Agile methodologies.
  • Create & review test plans, test cases, and test scripts for ServiceNow modules (CSM, Portal, Platform).
  • Collaborate with business analysts, developers & stakeholders for complete test coverage.
  • Execute manual & automated tests in ATF; log, track, and resolve defects.
  • Mentor junior QA / testers in ATF writing & QA best practices.
  • Prepare test reports, metrics, and quality assessments for management.
  • Suggest process & tool improvements for better QA efficiency.
  • Stay updated with latest ServiceNow releases & testing trends.

Required Qualifications :

  • Bachelors degree in Computer Science, IT, or related field.
  • 5-8 years in QA, with 3+ years in ServiceNow testing.
  • Strong understanding of ServiceNow architecture, workflows, and CSM modules.
  • Hands-on with Selenium, ATF, and defect tracking tools (JIRA, ServiceNow).
  • Proven leadership in QA teams & multi-project environments.
  • Preferred : ServiceNow CSA / CIS certifications.

    • Nice to Have :

  • API testing & integration validation experience.
  • Knowledge of ITIL & Agile methodologies.
  • Strong organizational & documentation skills.
  • Passion for quality, process improvement & innovation.

    • Apply Now and be part of a team where quality meets innovation!

    (ref : hirist.tech)

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    Quality Assurance Tester • Bangalore