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Client Care Representative

Jurisaan LLPHyderabad, Telangana, India

29 days ago

Job description

Client Care Team – Jurisaan Consulting LLP

Location : Financial District, Nanakramguda, Hyderabad

Schedule : Monday–Friday (UK business hours)

Job Type : Full-time, Permanent (1-year lock-in period)

Salary : ₹3.6 LPA – ₹4.5 LPA

About Us

Jurisaan Consulting LLP is a legal outsourcing firm supporting solicitors’ practices in England. We specialise in Housing Disrepair and Housing Condition Protocol (HCP) cases, providing high-quality client care services with professionalism and empathy.

Role Overview

Join our Client Care Team as the first point of contact for clients pursuing housing condition claims. You’ll conduct initial consultations, provide weekly updates, support file handlers, and ensure compliance with DPA 2018 and UK GDPR.

Key Responsibilities

Handle initial consultation calls and explain the claims process.
Keep clients engaged through weekly updates and regular communication.
Support file handlers with documentation, follow-ups, and scheduling inspections.
Maintain accurate records in the Case Management System.
Ensure full compliance with UK data protection laws.

Skills & Qualifications

Strong communication and interpersonal skills.

Excellent command of English, with the ability to communicate confidently and professionally with UK-based clients .

Empathy and ability to support vulnerable clients.

Organized, detail-oriented, and team-focused.

Prior legal / customer care experience preferred (training provided).

What We Offer

Competitive salary : ₹3.6 LPA – ₹4.5 LPA

Training in Housing Disrepair & HCP cases

GDPR & data protection compliance training

Opportunity to work with UK-based solicitors

Supportive work environment with career growth

Interested candidates can apply by sending their CVs to (your application email / contact link).

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Client Care Representative • Hyderabad, Telangana, India