Salesforce Business AnalystSRS Consulting Inc • Gurugram, Haryana, India
Salesforce Business Analyst
SRS Consulting Inc • Gurugram, Haryana, India
1 day ago
Job descriptionPlan and execute IT service initiatives aligned with organizational goals. Oversee implementation of new tools, platforms, and technology to enhance service delivery. Drive large-scale service and technology programs from initiation to closure. Manage project timelines, budgets, risks, and stakeholder communications effectively. Monitor KPIs and ensure project outcomes are met as per defined objectives. Develop and execute strategies to improve customer experience and loyalty. Engage proactively with customers to understand pain points and improve service touchpoints. Contribute to the formulation of service strategies to support long-term business growth. Identify process gaps and recommend improvements for better customer and operational outcomes. Bachelors or Master’s degree in Engineering, IT, Business Administration, or related field. Minimum 8 years of experience in service operations, Salesforce and IT implementation, and program management. Proven track record of managing large cross-functional projects and teams. Strong understanding of CRM platforms, especially Salesforce. Excellent leadership, stakeholder management, and communication skills. Ability to think strategically and execute with precision in a fast-paced environment.
Hello,
We are hiring for " Salesforce Business Analyst " for Gurugram location.
Exp : 8+Years
Locs : Gurugram
Work Mode : 5 Days Work from office
Notice Period : Immediate joiners(notice period served or serving candidate)
NOTE : We are looking for Immediate joiners(notice period served or serving candidate)
Apply only If you are Immediate joiners(notice period served or serving candidate)
Apply only if you are having 8+Years of relevant experience as per the JD.
Job description :
We are seeking a dynamic and experienced Manager / Sr. Manager Service to lead and oversee strategic initiatives in Salesforce implementation, IT transformation, customer engagement, and service excellence. The ideal candidate will possess a strong background in program management, with a keen ability to drive customer retention and satisfaction, and develop strategies aligned with business goals.
Primary Job Responsibilities
Salesforce Implementation
- Lead end-to-end Salesforce implementation and optimization projects across business units.
- Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
- Ensure seamless integration with existing systems and processes.
IT & Service Implementation
Program Management
Customer Engagement & Retention
Strategy Development
Qualifications and Experience
Create a job alert for this search
Salesforce Analyst • Gurugram, Haryana, India
Related jobs
Salesforce Consultant
TalentBridge • Delhi, IN
Salesforce Commerce / Manufacturing Cloud Solution Architect (Contract – Night Shift).We’re looking for a highly skilled Salesforce Commerce Cloud Solution Architect to help design and lead global e...Show more
Last updated: 2 hours ago • Promoted • New!
Salesforce Implementation Manager
Aviso AI • Delhi, IN
Aviso is a leading end-to-end revenue execution platform.We act as a compass to guide sales teams to maximize growth and minimize risk.
Aviso’s predictive AI delivers revenue intelligence, drives te...Show more
Last updated: 2 days ago • Promoted
Senior Salesforce Business Analyst - Sales Cloud
Cloud Epitome • Delhi, India
Please apply only if you are an Immediate Joiner : Notice Period(0-15days).Role Summary As a Business Analyst on our Sales Cloud Team, you'll be the first point of contact for all Sales Cloud reques...Show more
Last updated: 2 days ago • Promoted
Business Analyst
Brillio • Delhi, India
Job Overview : Business Analyst.We are seeking a Salesforce Business Systems Analyst with strong ability in Salesforce solutions and hands-on pre-sales experience.
The ideal candidate will bridge bus...Show more
Last updated: 17 days ago • Promoted
Salesforce Business Analyst
revsolut GmbH • Ghaziabad, IN
We are a small but ambitious startup on a mission to solve real-world CRM problems for businesses of all sizes.Working closely with clients across different industries, we implement, optimize, and ...Show more
Last updated: 3 days ago • Promoted
Salesforce Business Analyst
Dextara Datamatics • Delhi, India
Role : Salesforce Senior Business Analyst Location : Hyderabad (Hybrid) Experience Required : 6+ years (with minimum 4+ years as a Salesforce Business Analyst).
Salesforce Administrator, Salesforce Bus...Show more
Last updated: 19 days ago • Promoted
Senior Business Analyst- Salesforce
Cognex Corporation • Noida, Uttar Pradesh, India
The Cognex Business Applications Team provides platform, business process, and technology expertise to support our global systems, both back office and front office tools, by designing and improvin...Show more
Last updated: 30+ days ago • Promoted
Salesforce Business Analyst
Simpliigence • Delhi, India
We are seeking a skilled Salesforce Business Analyst to join our dynamic team.The ideal candidate will bridge the gap between business needs and Salesforce technical solutions, driving successful p...Show more
Last updated: 1 day ago • Promoted
Salesforce B2C Commerce Architect
Intuition IT – Intuitive Technology Recruitment • Ghaziabad, IN
Immediate CONTRACT requirement • •.Job Titles : Salesforce B2C Commerce Architect.Contract Duration : 6-12 months (potential to extend or convert to permanent).
Apply only if you can join within 2 weeks...Show more
Last updated: 2 hours ago • Promoted • New!
Salesforce Business Analyst
SRS Consulting Inc • Delhi, India
We are hiring for " Salesforce Business Analyst " for Gurugram location.Exp : 8+Years Locs : Gurugram Work Mode : 5 Days Work from office Notice Period : .
Immediate joiners(notice period served or ser...Show more
Last updated: 1 day ago • Promoted
Salesforce CPQ Business Systems Analyst
Philodesign Technologies Inc • Delhi, Delhi, India
Job Description : Senior Salesforce CPQ Business Systems Analyst We are seeking a highly experienced Senior Salesforce CPQ Business Systems Analyst with strong Salesforce Administration expertise ...Show more
Last updated: 2 days ago • Promoted
Salesforce Business Analyst- Contract
Gravity Infosolutions, Inc. • Ghaziabad, IN
Experience in creating backlog user stories from high level business requirements.Managing traceability from BRs to User Stories.
Sprint boxing the backlog with iterative refining.Defining sprint ob...Show more
Last updated: 3 days ago • Promoted
Salesforce Business Analyst and QA
Hyring Inc. • Delhi, India
Job Title - Salesforce Business Analyst cum QA.Notice Period - Immediate to 15 Days.We are looking for a Salesforce Business Analyst cum QA to join our Salesforce team and play a key role in bridgi...Show more
Last updated: 19 days ago • Promoted
Salesforce Developer
Tata Consultancy Services • Delhi, IN
We’re Hiring Salesforce Developer.Knowledge of HTML, CSS, JavaScript, jQuery.Knowledge of Salesforce query languages SOQL and SOSL.
Experience building Flows and Process Builders.Experience with Ser...Show more
Last updated: 30+ days ago • Promoted
Salesforce Manufacturing Cloud
TalentBridge • Delhi, IN
Salesforce Solution Architect / Lead – Manufacturing Cloud (Contractor).We are seeking an experienced Salesforce Solution Architect (Contractor) to lead the design and delivery of scalable, high-pe...Show more
Last updated: 2 hours ago • Promoted • New!
Salesforce Business Analyst
FEXLE Services Private Limited • Delhi, Delhi, India
Role : Salesforce Business Analyst Experience : 5-8 Years Job Location : Remote About us- FEXLE- A Xoriant Company is a rapidly growing Salesforce consulting and development company with a strong tra...Show more
Last updated: 2 days ago • Promoted
Salesforce Business Analyst
Brillio • Delhi, India
We are seeking a Salesforce Business Systems Analyst with strong expertise in Salesforce solutions and hands-on pre-sales experience.
The ideal candidate will bridge business needs with technology s...Show more
Last updated: 17 days ago • Promoted
Salesforce Developer
ACL Digital • Ghaziabad, IN
We are Hiring : Salesforce Developer.Lightning Web Components (LWC).Salesforce customization / configuration.Experience with integration, debugging, and deployment within Salesforce environments.Show more
Last updated: 2 hours ago • Promoted • New!