HR Onboarding Specialist

Position : HR Onboarding Specialist Location : Indore

Company : Creativefuel

Type : Full-time

About Creativefuel Creativefuel is a new-age content and creative agency with over 300 team members across Indore and Mumbai. We're behind some of India’s most viral digital campaigns and handle a massive network of digital IPs and creators. As we scale, we want to ensure that every new team member's journey begins with purpose, clarity, and a lasting impression.

Role Overview We’re hiring an HR Onboarding Specialist who will own and deliver a world-class onboarding journey for every new hire, from offer acceptance to the end of their probation period. You’ll ensure no candidate drops off after the offer, every employee feels connected from Day 1, and our systems and documentation stay flawless.

Offer-to-Join Journey :

Engage with new joiners immediately after the offer is rolled out

Conduct pre-joining calls and share company culture decks

Keep them excited, informed, and engaged to ensure zero offer dropouts

Orientation & Induction :

Host Day 1 sessions to introduce the company, team structure, and culture

Walk through Creativefuel’s vision, mission, and values in an engaging way

Introduce HR policies, Code of Conduct, KRAs, and performance expectations

Cultural Integration :

Set up buddy programs, internal welcome notes, and Slack / WhatsApp intros

Coordinate with teams for smooth handovers and warm welcomes

Include new joiners in key internal rituals, meetings, or townhalls

KRA & Task Planning :

Share a structured 3-month role-specific task plan

Coordinate with team leads to align deliverables, training, and checkpoints

Feedback & Review Loop :

Implement and manage structured 7-15-30-60-90 day check-ins

Collect feedback from both new joiners and reporting managers

Flag off any early red flags to HR leadership

System & Compliance Setup :

Complete biometric / fingerprint registration

Ensure onboarding completion on Jarvis, Keka, and internal trackers

Maintain and audit documentation trail, ID proofs, and verification records

Coordinate with vendors for background verification

Onboarding Gifts & Experience :

Plan and deliver customised welcome kits and onboarding swag

Ensure a delightful and memorable Day 1 experience

Probation & Post-Onboarding Support :

Track progress through the 3-month probation period

Ensure timely manager feedback and exit from the onboarding status

Automation & Process Improvement :

Identify areas to automate and reduce manual load

Continuously improve the onboarding SOP based on feedback

Reporting & Metrics :

Track onboarding metrics such as :

Offer-to-join ratio

Time-to-productivity

Onboarding NPS / feedback scores

Documentation & compliance completion rate

Key Responsibility Areas (KRAs) Prevent offer dropouts through proactive pre-joining engagement

Ensure clarity of role, KRA, and company values from Day 1

Deliver a seamless onboarding experience across all departments

Manage all systems, documentation, and HR platforms for onboarding

Create a culture-first experience using internal tools, gifting, and rituals

Own onboarding metrics, flag red flags, and support during probation

What We're Looking For

• 2–5 years of experience in HR onboarding or HR operations
• Strong understanding of Indian HR compliance and onboarding documentation
• Hands-on experience with HRMS tools like Keka, Zoho, etc.
• Excellent communication and interpersonal skills
• Creative mindset to design people-first onboarding journeys
• Highly organised with strong attention to detail
• Agency experience is a plus