US People Operations Specialist (India-based, US-facing)

At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers — all while fuelling the UK economy.

US People Operations Specialist (India-based, US-facing)

We're looking for a proactive and detail-oriented HR professional to join our People team in India and take ownership of supporting People Operations for our US employees. This role is critical in ensuring smooth, accurate, and timely HR processes while delivering a positive employee experience.

You will act as a key point of contact for US employees, providing responsive support andbuilding trust through clear communication and service excellence. Beyond BAU, we're looking for someone with a continuous improvement mindset who can help us identify ways to enhance efficiency and employee experience in US People Operations.

US People Operations Support & Employee Experience

• Serve as the first point of contact for US People Ops queries, ensuring timely, accurate, and service-oriented responses.
• Manage end-to-end US payroll operations, ensuring accuracy and compliance with local regulations.
• Handle US employment contracts, employee documentation, and HR records.
• Oversee the background verification (BGV) process, ensuring timely completion.
• Support onboarding of US new hires, ensuring a smooth and engaging employee experience.
• Partner closely with US stakeholders, India People Ops colleagues, and external vendors to ensure seamless delivery.

Process Management & Continuous Improvement

Data, Systems & Reporting

What We're Looking For

About Us We're OakNorth Bank and we embolden entrepreneurs to realise their ambitions, understand their markets, and apply data intelligence to everyday decisions to scale successfully at pace. Banking should be barrier-free. It's a belief at our very core, inspired by our entrepreneurial spirit, driven by the unmet financial needs of millions, and delivered by our data-driven tools. And for those who love helping businesses thrive Our savings accounts help diversify the high street and create new jobs, all while earning savers some of the highest interest on the market. But we go beyond finance, to empower our people, encourage professional growth and create an environment where everyone can thrive. We strive to create an inclusive and diverse workplace where people can be themselves and succeed. Our story OakNorth Bank was built on the foundations of frustrations with old-school banking. In 2005, when our founders tried to get capital for their data analytics company, the computer said 'no'. Unfortunately, all major banks in the UK were using the same computer – and it was broken. Why was it so difficult for a profitable business with impressive cashflow, retained clients, and clear commercial success to get a loan The industry was backward-looking and too focused on historic financials, rather than future potential. So, what if there was a bank, founded by entrepreneurs, for entrepreneurs One that offered a dramatically better borrowing experience for businesses No more what ifs, OakNorth Bank exists. For more information regarding our Privacy Policy and practices, please visit : https : / / oaknorth.co.uk / legal / privacy-notice / employees-and-visitors /

About Us

We're OakNorth Bank and we embolden entrepreneurs to realise their ambitions, understand their markets, and apply data intelligence to everyday decisions to scale successfully at pace.

Banking should be barrier-free. It's a belief at our very core, inspired by our entrepreneurial spirit, driven by the unmet financial needs of millions, and delivered by our data-driven tools.

And for those who love helping businesses thrive Our savings accounts help diversify the high street and create new jobs, all while earning savers some of the highest interest on the market.

But we go beyond finance, to empower our people, encourage professional growth and create an environment where everyone can thrive. We strive to create an inclusive and diverse workplace where people can be themselves and succeed.

Our story

OakNorth Bank was built on the foundations of frustrations with old-school banking. In 2005, when our founders tried to get capital for their data analytics company, the computer said 'no'. Unfortunately, all major banks in the UK were using the same computer – and it was broken.

Why was it so difficult for a profitable business with impressive cashflow, retained clients, and clear commercial success to get a loan

The industry was backward-looking and too focused on historic financials, rather than future potential.

So, what if there was a bank, founded by entrepreneurs, for entrepreneurs One that offered a dramatically better borrowing experience for businesses

No more what ifs, OakNorth Bank exists.

For more information regarding our Privacy Policy and practices, please visit : https : / / oaknorth.co.uk / legal / privacy-notice / employees-and-visitors /

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Skills Required

Hris, Onboarding