Talent.com
GREETER / CRE

GREETER / CRE

ConfidentialTrichy
17 days ago
Job description

Key Responsibilities

Customer Greeting & Engagement

  • Warmly welcome every customer upon arrival, ensuring a positive and memorable first impression.
  • Uphold brand standards through courteous, professional, and approachable interactions.
  • Create a welcoming atmosphere that reflects the brand's premium image.

Customer Handling

  • Understand customer needs and direct them to the relevant product section or sales executive.
  • Maintain accurate records of walk-in customers and ensure timely follow-ups.
  • Enhance the in-store experience by offering refreshments or personalized assistance as needed.

    • Customer Relationship Management

  • Assist in maintaining and updating the customer database for both new and returning clients.
  • Collaborate with the CRM and marketing teams for post-visit follow-ups, feedback collection, and event invitations.
  • Address customer inquiries and concerns with empathy and professionalism, escalating issues when required.

    • Showroom Operations Support

  • Ensure the reception and waiting areas are tidy, organized, and visually appealing at all times.
  • Manage visitor logs, appointments, and customer traffic efficiently.
  • Support in the planning and execution of in-store promotions, festive events, and special campaigns.

    • Communication & Coordination

  • Coordinate seamlessly with sales, service, and billing teams to ensure smooth customer flow and prompt assistance.
  • Share valuable customer insights and feedback with management to improve service quality and customer satisfaction.

    • BRING UPDATED RESUME AND TWO PASSPORT SIZE PHOTOCOPIES

    Education

    Company Secretary

    Skills Required

    Receptionist, Front Office

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    Cre • Trichy