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Senior Relationship Manager

Senior Relationship Manager

ConfidentialGurgaon / Gurugram, Delhi NCR, Noida
30+ days ago
Job description

Detailed Responsibilities

  • Relationship management of the Non-resident customer segment of the Bank
  • Generate new business to achieve defined sales targets across various Banking & wealth products.
  • Build and deepen relationships with existing NR customers to achieve increase in deposits, AUM, and revenues.
  • Provide customer service to achieve a higher customer wallet share and ensure high client engagement score leading to client retention and growth.
  • Ensure ongoing self-development to keep abreast with global, economic and wealth related current affairs.
  • Manage the portfolio to de-risk against attrition and achieve stability of book.
  • Deliver on key performance indicators at the highest level.
  • Ensure training and certifications as per the Bank's policies and regulatory requirements.
  • Awareness and compliance to all policies and procedures of the Bank.

Competencies Required

  • Business Acumen
  • Sales / Marketing skills
  • Interpersonal & Influencing skills
  • Customer Service Orientation
  • Relationship Management Skills
  • Communication Skills
  • Eligibility criteria

  • Any UG / PG degree with at least 6-7 years of Experience out of which recent 5 years should be in Banking managing HNI / NR portfolio
  • Relevant experience of NRI Client Acquisition and relationship in current role.
  • Should have NRI Client in his current portfolio
  • Skills Required

    Customer Service, Relationship Management, Interpersonal Skill, Business Acumen

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    Relationship Manager • Gurgaon / Gurugram, Delhi NCR, Noida