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Technical Program Manager – Marketing Technology

Technical Program Manager – Marketing Technology

e-Zest – An Accion Labs CompanyPune, Maharashtra, India
3 days ago
Job description

Location : -Pune

Experience : -

  • 7+ years of experience in managing technical programs or projects in collaboration with product-based companies.
  • Hands-on expertise with Adobe Experience Cloud (Analytics, Launch, Target, AEM) and integration with CRM / automation platforms.
  • Skills
  • Strong understanding of customer journey mapping, demand generation, and lead lifecycle management.
  • Proven track record of delivering complex, cross-functional technology programs that drive measurable business impact.
  • Ability to manage dependencies, evaluate risks, and influence decision-making across Marketing, Sales, and Engineering.
  • Strong verbal and written communication skills to engage both technical and non-technical audiences, including leadership.
  • Comfortable working in globally distributed teams with multiple stakeholders.
  • Ability to manage ambiguity, make trade-offs, and solve problems creatively under pressure.

Nice to Have

  • Experience with marketing automation platforms (Marketo, Eloqua, or similar) and lead enrichment tools.
  • Familiarity with data privacy, compliance, and customer data platforms (CDPs).
  • Technical knowledge of web technologies (React, APIs, SDKs).
  • Lead the planning, execution, and delivery of strategic MarTech programs with clear scope, milestones, deliverables, and success metrics.
  • Manage dependencies, risks, and trade-offs while ensuring ROI and scalability.
  • Coordinate with engineering teams and external partners as needed.
  • Oversee acceptance of program scope (tasks, deliverables, resources, timelines) and ensure smooth delivery.
  • Governance & Communication
  • Maintain frequent and clear communication with all stakeholders, including status reports, risks, KPIs, and executive presentations.
  • Define and track KPIs to measure program success; drive continuous improvement.
  • Handle change requests, resource allocation, and scope adjustments proactively.
  • Process & Collaboration
  • Champion Agile methodologies and continuous improvement practices.
  • Identify and implement process improvements to remove bottlenecks and enhance efficiency.
  • Prepare and maintain governance artifacts and internal documentation
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    Technical Program Manager • Pune, Maharashtra, India