Principal - Test Automation [T500-21299]

A legacy of excellence, driving innovation and personalized service to create exceptional customer experiences.

About H.E. Services :

At H.E. Services vibrant tech center in Hyderabad, you’ll have the opportunity to contribute to technology innovation for Holman Automotive, a leading American fleet management and automotive services company. Our goal is to continue investing in people, processes, and facilities to ensure expansion in a way that allows us to support our customers and develop new tech solutions.

Holman has come a long way during its first 100 years in business. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Join us and be part of a team that's transforming the way Holman operates, creating a more efficient, data-driven, and customer-centric future.

Roles & Responsibilities :

Architect and implement scalable test-automation solutions using custom open-source frameworks (Playwright / TypeScript, Karate, K6 performance) and / or Tricentis Tosca, TestIM (low-code) across enterprise platforms – React, React Native, GraphQL API, SAP, .NET, Salesforce, MS Dynamics, Azure, AWS.

Integrate AI and machine-learning capabilities (e.g., Model Context Protocol servers) for autonomous test design, generation, maintenance, and analytics.

Define and operationalize Test Data Management (TDM) strategies to enable secure, reusable, and synthetic data across test environments.

Integrate automation within Azure DevOps (ADO) pipelines, ensuring that execution results and metrics are automatically published to ADO dashboards for transparency and traceability.

Partner with product, development, and DevOps teams to embed automation throughout the CI / CD workflow and enable shift-left testing using mock data and fake APIs.

Establish governance, coding standards, and best practices for automation frameworks.

Lead proof-of-concept initiatives to evaluate emerging AI and automation technologies and measure business value.

Mentor and coach QA engineers and developers to scale low-code and open-source automation across the enterprise.

Present automation strategy, progress, and ROI metrics to leadership and stakeholders.

Education and / or Training :

Bachelor’s degree in a related field or equivalent work experience

Additional education, certifications, or other distinctions are a plus

Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.)

Relevant Work Experience :

8+ years of progressive QA and test-automation experience; 3+ years in an architectural or enterprise lead role.

Hands-on experience with Playwright (TypeScript / Javascript) for modern UI, API, and K6 performance testing.

Proficiency in publishing automation results to Azure DevOps (ADO) and building Power BI QA metrics dashboards.

Experience testing applications built on React / React Native, GraphQL API, SAP, .NET, Salesforce, and MS Dynamics.

Practical knowledge of Azure and AWS cloud testing strategies.

Familiarity with AI / ML testing capabilities (self-healing, risk-based test selection, automated test generation using MCP servers).

Strong presentation and stakeholder influence skills at technical and senior levels.

Planning / Organizing / Managerial Knowledge :

Define and maintain enterprise automation roadmaps aligned to AI and modernization goals.

Plan and govern tool implementation and framework adoption across multiple technology stacks.

Establish and track KPIs for automation coverage, execution efficiency, and quality of automated solutions.

Coordinate and standardize automation processes globally.

Proactive, organized approach to multitasking and prioritization

Solves a range of problems in straightforward situations; analyzes possible solutions and assesses each using standard procedures

Applies expertise to improve efficiency and accomplish objectives within own area of responsibility

Understands the key business drivers; uses this knowledge in own work. Expands fundamental knowledge in own function and broadens skills

Decisions are guided by policies and procedures; receives moderate guidance and oversight from manager

Effectively manages time and consistently meets deadlines with some guidance from manager

Demonstrates accuracy, thoroughness and effectiveness in work

Demonstrates attention to detail and commitment to doing quality work

Adjusts quickly to new or changing assignments, processes and people

Displays professionalism and remains composed when faced with challenges

Learns from experience; modifies behavior to be more effective

Recognizes one’s own strengths and opportunities for growth.

Communicating & Influencing Skills :

Excellent verbal and written communication; able to articulate complex technical concepts clearly.

Proven ability to influence decision-making across development, DevOps, and business stakeholders.

Skilled mentor and coach capable of building technical excellence within QA teams.

Strong research and presentation skills

Strong interpersonal and customer service skills

Ability to summarize and express information and ideas in a clear and organized manner

Responds to non-standard requests; investigates with assistance from others as needed

Takes personal responsibility for customer satisfaction and loyalty

Works independently or with others within own area or department to achieve team goals

Identifies and removes barriers to effective teamwork

Listens openly and carefully to others’ ideas and suggestions; respects opposing points of view

Consistently earns trust, loyalty and respect of others

Gathers, clarifies, and applies information to provide timely and effective responses to the needs of both internal and external customers

Offers support to other team members; follows through on commitments

Applies emotional intelligence in responses and reactions

Demonstrates consistency between words and actions