SmartPlant 3D Support SpecialistTECNIMONT • Republic Of India, IN

SmartPlant 3D Support Specialist

TECNIMONT • Republic Of India, IN

8 days ago

Job description

System Administration :

Manage and maintain the SmartPlant 3D (SP3D) software environment, ensuring optimal performance and availability.
Install, configure, and upgrade SP3D applications and related tools on servers and user workstations.
Monitor system performance, troubleshoot issues, and implement solutions to maintain system integrity.

User Support & Training :

Provide technical support to engineers and designers using SP3D, addressing queries and resolving issues promptly.

Conduct training sessions and workshops for new users on SP3D functionalities and best practices.

Develop and maintain user documentation, including guides, process flows, and FAQs.

Data Management :

Ensure the integrity and security of project data within the SP3D environment, including backup and recovery procedures.

Oversee database management, including data setup, maintenance, and performance tuning.

Collaboration with Engineering Teams :

Work closely with engineering teams to understand project requirements and tailor SP3D configurations accordingly.

Assist in the development of design standards and templates to streamline workflows and enhance productivity.

Quality Control :

Implement and monitor quality control measures to ensure compliance with company standards and project specifications.

Conduct regular audits of the SP3D environment to identify areas for improvement and implement corrective actions.

Technical Documentation :

Prepare and maintain comprehensive documentation for system configurations, processes, and user instructions.

Document issues and resolutions to build a knowledge base for future reference.

Liaison with Software Vendors :

Act as the primary point of contact for SP3D software vendors, managing updates, support services, and license renewals.

Stay updated on new features and enhancements in SP3D and evaluate their applicability to Tecnimont’s operations.

Project Coordination :

Collaborate with project managers to align SP3D resources and support project timelines and deliverables.

Participate in project kickoff meetings to understand requirements and scope of SP3D usage in projects.

Continuous Improvement :

Identify opportunities for process improvements and efficiencies within the SP3D environment.

Stay current with industry trends in 3D design technology and recommend innovations to enhance functionality.

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Support Specialist • Republic Of India, IN

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