ROLES & RESPONSIBILITIES
Key responsibilitiesOperations Management
- .Responsible for all warehouse functions of Inward, Sorting, Picking, Outbound and Inventory.
- .Need to unload all the vehicles on time and acknowledge on mail for vehicle receiving.
- .Need to plan required manpower in line with volume fluctuations.
- .150 plus staff needs to be handled independently with teamwork.
- .Responsible for loss control of site.
- .Need to analyze ops miss report and productivity.
- .Need to ensure good hygiene of warehouse.
- .Timely reply of customer queries.
- .Not to compromise on safety of employees and premises.
- .Timely escalations to Management on non-compliance.
- .Timely revert on mail for any short / excess shipments received.
- .Plan for Improve productivity of the site.
- .Layout wise manpower planning.
oRegional P & L management
.Ensure zero debits from customer..Avoid productivity loss in Ops to sustain margins..Ensure P & L in line within budgetCustomer relationship Management
.Support in customer based on timely need..Resolving customer queries and sending reports timely..Customer escalation handling, proactively take actions to reduce complaints along with Warehouse ManagerQUALIFICATIONS & COMPETENCIES
.Minimum 2-3 industries experience with at least 4 years in relevant industry..Rich Exposure to DC Operations.Ability to work under advanced IT environment / Tech savvy..Full awareness on SAP and WMS transactions as well..Graduate / Postgraduate from reputed university preferably in Operations and supply chain managementSkills Required
dc operations , Wms, Sap