About The Opportunity
We operate in the high-growth EdTech sector, delivering immersive, cohort-based bootcamps that empower career changers and professionals to master in-demand skills. Through hands-on projects, expert mentorship, and comprehensive career support, we drive measurable learner success and foster industry-ready talent.
Role & Responsibilities
- Coordinate end-to-end logistics for bootcamp cohorts.
- Monitor participant onboarding, attendance, and engagement metrics; communicate updates and follow up to maintain high satisfaction and retention.
- Serve as the primary point of contact for students, promptly resolving queries and escalations to guarantee a seamless learning experience.
- Support continuous improvement efforts by gathering participant feedback, identifying operational bottlenecks, and proposing process optimizations.
- Call potential leads, understand their needs, and convert them into bootcamp enrollments.
- Act as a bridge between clients and internal teams (category, marketing, product) to deliver seamless service
- Handle incoming calls, resolve client concerns promptly, and provide regular updates.
Skills & Qualifications
Must-Have
0-1 years of experience in relationship / bootcamp management.Strong communication, negotiation, and interpersonal skills.Customer-centric mindset with a proactive attitude.Ability to handle multiple clients and prioritize tasks effectively.Preferred
Experience managing cohort-based bootcamp operations or online learning platforms.Basic data analysis skills; experience building dashboards or reports using spreadsheet tools.Benefits & Culture Highlights
Competitive on-site salary with performance-based incentives.Professional development budget and clear internal career progression paths.Collaborative, learning-driven environment with regular team-building events.Skills : interpersonal skills,sales,multitasking,communication skills,communication,task prioritization,reporting,data analysis,dashboard building,negotiation,negotiation skills,operations,customer-centric mindset
Skills Required
Operations, Data Analysis, Negotiation, Reporting