Bootcamp Operations Associate

About The Opportunity

We operate in the high-growth EdTech sector, delivering immersive, cohort-based bootcamps that empower career changers and professionals to master in-demand skills. Through hands-on projects, expert mentorship, and comprehensive career support, we drive measurable learner success and foster industry-ready talent.

Role & Responsibilities

• Coordinate end-to-end logistics for bootcamp cohorts.
• Monitor participant onboarding, attendance, and engagement metrics; communicate updates and follow up to maintain high satisfaction and retention.
• Serve as the primary point of contact for students, promptly resolving queries and escalations to guarantee a seamless learning experience.
• Support continuous improvement efforts by gathering participant feedback, identifying operational bottlenecks, and proposing process optimizations.
• Call potential leads, understand their needs, and convert them into bootcamp enrollments.
• Act as a bridge between clients and internal teams (category, marketing, product) to deliver seamless service
• Handle incoming calls, resolve client concerns promptly, and provide regular updates.

Skills & Qualifications

Must-Have

Preferred

Benefits & Culture Highlights

Skills : interpersonal skills,sales,multitasking,communication skills,communication,task prioritization,reporting,data analysis,dashboard building,negotiation,negotiation skills,operations,customer-centric mindset

Skills Required

Operations, Data Analysis, Negotiation, Reporting