Operations Analyst I

The position

As an Operation Analyst -l at Novo Nordisk, you will be anchoring below responsibilities : Install, configure, and maintain audio and video equipment, including microphones, speakers, projectors, and VCONs. Manage and support video conferencing facilities, including room-based systems (MTRs) and software-based systems. Perform regular inspections and preventive maintenance to ensure optimal performance. Troubleshoot technical issues during events and collaborate with organizers for seamless operations and troubleshoot technical issues related to audio and video systems during events and conferences. Coordinate with vendors and suppliers’ procurement, provide technical support, and maintain comprehensive equipment records. Qualifications Bachelor’s degree in engineering, Computer Science, or related field. Should have 5+years’ experience with relevant 4+years as Audio Video equipment Support Engineer. Proven experience in audio and video equipment support, especially in auditorium setups, meeting rooms, and video conferencing facilities. Strong knowledge of audio and video signal flow, digital signal processing, and audiovisual technologies. Proficiency in troubleshooting and resolving technical issues related to audio and video systems. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders. Industry certifications related to audiovisual technology and systems. (Nice to have). Experience with event production and technical support for large-scale conferences and events. (Nice to have) About the department The mission of Global IT Operations (GITO), Global IT GBS is to set the strategic and technological direction for the global IT Operations of Novo Nordisk. The unit manages IT services from the end user to the core infrastructure globally. Global IT Operations GBS is in Bangalore, India. Our team thrives in a fast-paced and dynamic environment, working together to ensure the highest standards of quality, cost, safety, reliability, timeliness, and performance in our IT operations. Working at Novo Nordisk Novo Nordisk is a leading global healthcare company with a -year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63, employees around the world. We recognise the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life changing.