Murex Technical Support Consultant - Bengaluru, India

Project Description :

This role supports the Murex platform by ensuring system availability, incident resolution, and production stability. You will work closely with technology teams to maintain a resilient environment for trading and risk management systems.

Responsibilities :

Monitor and support Murex applications to ensure availability and performance.

Troubleshoot and resolve production incidents within SLA timelines.

Perform log analysis, root-cause identification, and provide permanent fixes.

Coordinate with infrastructure, DBA, and network teams for environment-related issues.

Support system upgrades, patching, and performance tuning activities.

Mandatory Skills Description :

2-4 years of experience in IT support with hands-on exposure to Python / Java, Cloud (AWS & Azure), and PostgreSQL.

At least 2 years of direct experience with Murex.

Strong analytical and troubleshooting skills.

Good communication and coordination abilities.

Nice-to-Have Skills Description :

Knowledge of ITIL processes (incident, problem, and change management).

Experience with automation or scripting for production support.

Exposure to financial products and trading systems.