Sr. Manager – Operations

Porter : Creating Impactful Journeys

At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation.

Why Porter?

• Industry Leadership : As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector.
• Cutting-Edge Technology : Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service.
• Ambitious : We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation.
• Thriving Community : Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on.

Be a Part of Something Extraordinary :

If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution – where every day is an opportunity to redefine what's possible.

If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey!

Company URL : https : / / porter.in /

Role Overview

The Sr. Manager – Operations will lead and scale day-to-day operations for the Packers & Movers business across multiple categories (Intercity, Intracity) across Pan India (Spread across 10 cities and expanding ).

The role demands strong execution capabilities, people leadership, and the ability to translate business vision into operational excellence. The ideal candidate is someone who has multi-city operations in an experienced-focused business, managed high-performing teams, and has good comfort with data, and most importantly has the ability to understand ground realities well.

Key Responsibilities

1. Operations Management

2. SOPs, GTMs & Process Excellence

3. Business & Category Leadership

4. Market Intelligence & Strategy

5. Escalation & Risk Management

6. Vision & Roadmap

Skills & Competencies

Must-Have

Good-to-Have