Key Account Manager - Spices Segment - Agri Firm

MBA from tier 1 & tier 2 colleges.

MBA from a pedigree institute (IIFT / IRMA / MANAGE / SIIB, etc).

PURPOSE OF JOB

B2B Sales and marketing of spices in different forms in export markets (US, EU, etc.)

DUTIES & RESPONSIBILITIES

• Achieving sales targets and developing new business
• Identify new customers for existing portfolio of spice products and derivatives
• Identify new product forms and communicate to other business functions
• Identify new markets and potential customers for existing as well as new product forms
• Establish correspondence with probable customers and agents to get potential business
• Give daily price quotes for product portfolio to potential customers
• Coordinate with other functions to streamline business processes
• Increase market penetration in volume market segment
• Set sales targets for team and track progress periodically
• Perceive customer needs, negotiate and get the business
• Improving service quality
• Monitor customer order execution for key accounts
• Ensure zero product recall and conduct root cause analysis with business functions
• Supervise preparation of logic notes and cost sheets for key accounts
• Customer relationship management
• Build competencies in marketing team for providing better customer service
• Manage customer specific financial procedures for key accounts
• Gain word of mouth by delighting customer with excellent products and service
• Branding and promotional activities
• Continuous efforts toward building strong ITC Spices brand recall among customer
• Build relationship with probable customers or people with potential customer leads at self organized or other events
• Monitor any outgoing promotional communication
• Visit to national and international trade fairs, seminars and conferences to increase visibility

and knowledge base

depth understanding of industry and increasing visibility

(ref : iimjobs.com)