CRM-Commercial Leasing
Embassy REITnashik, maharashtra, in11 hours ago
Job descriptionSupport CRM automation for reminders, document generation etc. Coordinate and monitor operational level initiatives specific to tenant lifecycle management. Identify process bottlenecks in leasing and CRM workflows; propose and implement improvements, automation or tool updates. Develop and maintain standard operating procedures (SOPs) for contractual renewals, document management, escalations, handovers, exits. Report CRM outcomes and performance indicators to senior management. Foster cross-functional coordination (Leasing, Marketing, Operations, Finance, Legal) to ensure smooth handoff and accountability across stages. Capture tenant feedback and insights; analyse tenant satisfaction, complaints, retention drivers; propose and implement enhancements to CRM processes. Maintain tenant and lease data within ERP systems. Monitor collections (rent, CAM, utilities) and manage payment reminders and aging. Prepare forecast reports to assess performance versus targets. Handle security deposits : oversee deposit collection, tracking, refunds, reconciliation, and related liabilities. Establish CRM workflows / alerts / triggers (e.g. for lease renewals, overdue payments, tenant follow-ups) to ensure proactive engagement. MBA / PGDM Marketing or graduate in hospitality or sales with relevant real estate work experience. Minimum 10 to 12 years’ experience. Should drive and maintain relationships with company’s clients. Responsible for overall customer satisfaction Communication and interpersonal prowess to interact with tenants effectively Should provide inputs and spearhead CRM initiatives along with Corporate Marketing including working with the teams for Client presentations, collaterals, Campaigns etc. Good leadership and ownership skills, ability to motivate, delegate with appropriate follow-up and create engagement within the team Basic technical / civil knowledge of commercial Buildings
Job Purpose :
Responsible for managing tenant relationships, optimising tenant lifecycle management, contractual renewal execution, collections, and retention strategy using CRM and leasing best practices to maximize rental performance and tenant satisfaction. Candidate will be also responsible for championing leasing related marketing initiatives, strengthening the leasing pipeline, building a high-performing team, and deliver clear business impact.
Key Responsibilities :
Tenant Engagement
- Manage tenant relationships across the portfolio.
- Negotiate desktop renewal leases and complete documentation prior to expiry.
- Serve as point of contact for all tenant communications —queries, escalations, service requests and coordinate with relevant departments for closure in a professional & timely manner.
- Interaction and coordination with Marcom team for all tenant engagement and leasing related marketing activities / initiatives.
Operational Efficiency
Team & Performance Management
CRM Management & Reporting
Qualifications and Work Experience :
Knowledge, Skills and Competencies :
Create a job alert for this search
Leasing • nashik, maharashtra, in
Related jobs
- Promoted
Product Director - Banking Software CRM (Microsoft Dynamics CRM)
VeriParkNashik, IN We enable financial institutions to become digital leaders.As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazin...Show moreLast updated: 30+ days ago
- Promoted
D365 CRM Developer
Zensar TechnologiesNashik, IN Job Description – Dynamics 365 (CE) CRM Developer.NET, JavaScript, Plugins, Power Automate, Azure (Logic Apps, Functions), Dataverse.Show moreLast updated: 22 days ago
- Promoted
Virtual Relationship Manager
upGrad Rekrutnashik, maharashtra, in Strengthen and grow relationships with existing First Wealth customers.Acquire new Non-Resident (NR) accounts and generate qualified referrals.
Drive remittance business across managed and sourced p...Show moreLast updated: 2 days ago
- Promoted
- New!
Lead Generation Executive
APPIT Software Incnashik, maharashtra, in We are seeking an experienced and dynamic.The ideal candidate will have hands-on experience in B2B lead generation, strong communication skills, and proficiency in CRM and outreach tools.This role ...Show moreLast updated: 19 hours ago
- Promoted
Preferred Relationship Manager
Anand Rathi Share and Stock Brokers Ltdnashik, maharashtra, in The Relationship Manager is the ultimate face of the business as (s) he is going to be the final point of contact with the client.
S) He would be responsible for acquiring High Net Worth relationshi...Show moreLast updated: 30+ days ago
- Promoted
- New!
US Mortgage Loan Compliance
Synergynashik, maharashtra, in This is a full-time, remote role for a Mortgage Loan Compliance Reviewer located in our Mumbai office, supporting operations in the US mortgage industry.
The position focuses on conducting thorough ...Show moreLast updated: 11 hours ago
- Promoted
- New!
Wealth RM / Sales RM / KAM / Equity Dealer
Scope4job LLPnashik, maharashtra, in We’re Hiring – Multiple Open Positions!.Looking to grow your career in the financial and investment domain?.Join our expanding team across.
Sales Relationship Managers (Broking Division).Experience : ...Show moreLast updated: 11 hours ago
- Promoted
Manager - CRM
EmeritusNashik, IN Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world.It does this by col...Show moreLast updated: 13 days ago
- Promoted
Senior Virtual Relationship Manager.Business Banking-VRM SME (Mashreq Global Network India)
Mashreqnashik, maharashtra, in Manage a set of existing Platform / Neobiz relationships through outbound calling channels.To achieve assigned financial and non-financial target by calling the customers.
Manage all customers focusin...Show moreLast updated: 2 days ago
- Promoted
Partner Relationship Manager
Parrot CTFsNashik, IN Parrot CTFs offers modern cybersecurity training and enterprise-grade consulting through a robust Capture the Flag (CTF) platform.
With over 150 real-world challenges and specialized tracks in areas...Show moreLast updated: 2 days ago
- Promoted
Relationship Manager
Anand Rathi Share and Stock Brokers Ltdnashik, maharashtra, in The Privilege Relationship Manager is a financial professional who serves as a dedicated point of contact for high-net-worth individuals / clients.
Their primary role is to provide personalized financ...Show moreLast updated: 30+ days ago
- Promoted
- New!
Opening for Manager / Senior Manager - Commercial Leasing
Embassy REITnashik, maharashtra, in The position is responsible for developing and managing relationships with prospective clients across Embassy’s Office Parks.
The individual is responsible for achievement of revenue, leasing target...Show moreLast updated: 11 hours ago
- Promoted
Virtual Relationship Manager-Elite
upGrad Rekrutnashik, maharashtra, in Deepen customer relationships to increase overall relationship value.Acquire new Non-Resident (NR) accounts and generate referrals from existing customers.
Drive remittances across all managed and s...Show moreLast updated: 2 days ago
- Promoted
Virtual Relationship Manager Lead
Anand Rathi Share and Stock Brokers Ltdnashik, maharashtra, in You will be responsible to manage a team of Virtual Relationship Managers (VRMs).You will play a key role in scaling digital.
Lead, manage, and motivate a team of Virtual Relationship Managers to ac...Show moreLast updated: 2 days ago
- Promoted
Senior Investment Advisor - HNWI & Private Capital Relations
Friendly Franchisees Corporation / Silver Star Real Estate LLCNashik, IN Senior Investment Liaison – HNWI & Private Capital Relations.We are seeking a well-connected and relationship-driven.Senior Investment Liaison – HNWI & Private Capital Relations.We are seeking a we...Show moreLast updated: 30+ days ago
- Promoted
Relationship Manager- (Institutional Sales) PMS & AIF
Nippon India Mutual FundNashik, IN The position is responsible for prospecting and selling AIF products to High-Net-worth Individuals through direct sales efforts and third-party distributors, focusing more upon Institutional sales....Show moreLast updated: 2 days ago
- Promoted
- New!
Commercial Insurance Broker
RightMatch HR Services Private Limitednashik, maharashtra, in The role is with a leading Retail Insurance Broking organization (Current strength over 900 employees).This insurance broking company is now expanding into the Corporate Insurance Broking - Employe...Show moreLast updated: 11 hours ago
- Promoted
Investor Relations Specialist
Talentojnashik, maharashtra, in About the Role : We’re looking for enthusiastic Investor Relations Executive to join our team and help investors have a seamless experience.
You’ll be the first point of contact for customers, handli...Show moreLast updated: 30+ days ago