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Head of Operations- Aurangabad and Visakhapatnam

Head of Operations- Aurangabad and Visakhapatnam

CARE Hospitals, Quality CARE India Limitedhyderabad, telangana, in
17 hours ago
Job description

Position Summary :

The Operations Head will be responsible for the smooth, disciplined, and service-driven functioning of the hospital. This role demands mature leadership to ensure strong coordination between clinical and non-clinical teams, uphold high patient service standards, and support the hospital’s business and growth goals.

It calls for a hands-on leader who can manage complexity calmly, drive accountability across teams, and align daily operations with the hospital’s vision of excellence and trust.

Key Responsibilities

  • Oversee day-to-day hospital operations across OPD, IPD, diagnostics, and emergency
  • Ensure high standards of patient care, timely services, and courteous staff behaviour
  • Drive internal conversions and support revenue growth in coordination with medical teams
  • Maintain discipline, SOP adherence, and operational efficiency across all units
  • Strengthen coordination between clinical and non-clinical functions for seamless delivery
  • Monitor resource utilization, control wastage, and support cost-effective operations
  • Support leadership in execution of business plans and special programs
  • Ensure full compliance with quality, safety, and regulatory norms

Key Performance Indicators

  • Ensuring patient satisfaction levels.
  • Overseeing bed occupancy and effective utilization.
  • Enhancing operational efficiency.
  • Monitoring internal customer satisfaction levels.
  • Ensuring compliance to quality systems.
  • Ensuring adherence to Standards Operating Procedures.

    • Candidate Profile :

  • Master’s in Hospital / Healthcare Administration or equivalent from a reputed institution
  • Minimum 10–15 years of experience in operations leadership in large tertiary care hospitals
  • Demonstrated ability to work with clinicians, manage complexity, and lead teams with clarity and maturity
  • Strong understanding of hospital business drivers, service levers, and institutional standards
  • Steady, grounded, and hands-on leadership style with the ability to anticipate and act
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    Head Of And • hyderabad, telangana, in