Join Tata AIA Life Insurance, a leading and fastest-growing life insurance provider in India, established in 2001 as a joint venture between Tata Sons Pvt. Ltd. and AIA Group Ltd. Our company embodies a legacy of trust, integrity, and excellence, combining Tata's esteemed leadership with AIA's extensive pan-Asian expertise. At Tata AIA, our vision is to be the pre-eminent protection provider enabling dreams and inspiring healthier, happier lives.
We foster a culture of innovation, inclusivity, and continuous learning, offering dynamic career growth opportunities and a supportive work environment. Recognized as a "Great Place to Work" and recipient of the Kincentric Best Employer Award, we are committed to employee satisfaction and holistic well-being. Our core value, "People - Our Core," emphasizes our dedication to inspiring our employees to be and deliver their very best. Our aim is to attract, hire and develop highly capable leaders who are just, fair, ethical, and accountable for their actions. We strive to provide our employees with the right training, technology, equipment, resources, and guidance to perform their job effectively. Our promise to you is to provide for a diverse, equitable, and inclusive work environment, where each employee is valued as an individual and treated with respect, care, and compassion.
Fuel your future with us, find your wings, and . – Shape opportunities, Optimize your potential, Accomplish meaningful work, and Reap holistic growth.
A. Position Overview
Position Title
Relationship Manager - HDFC Bank Asset Channel
Department
Partnership Distribution
Level / Band
209
Role Summary :
- Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locations.
 
B. Organizational Relationships
Reports To
AM / TM
Supervises
NA
Job Dimensions
Geographic Area Covered
Zone / Cluster
Stakeholders Internal
Training
Branch Operations
Distribution Operations
Stakeholders External
Channel Partner
C. Key Result Areas
Sales
Achieve pre-set business targets on WNBP, persistency, case count, active branch, active sales staff and various KPIs for designated branchesWorking jointing with the Branch Manager on Business Implementation planDriving and motivating the branch staff and providing support for logging in applications sourcedTapping the right database of the branch and ensure authentic documentationBuild relationship with the HDFC branch staff and ensure the business targets and Productivity targets of the allocated branches are met effectivelyProspect and meet customers within and outside the Branch as when requiredTo develop, agree and implement short term and long-term plans to achieve sales targetsTo achieve branch staff activation targetsWork collectively with HDFC staff and conduct joint sales calls as a team to achieve business nos.Seek commitment from the partner towards achievement of business objectiveRelationship Management
Managing the relationship between internal team and channel partner so as toFoster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel PartnerProvide all possible support to the channel partner as a face of parent companyEffectively execute all Marketing activities as per Partners requirementEnsuring timely issuance of policies with resolving all pending etc.Adhere to the customer touch-point engagement in order to service his portfolio of customersTo maintain the desired persistency ratioPrompt post-sales service with respect to all domainsStrategize and interact closely with the HDFC branch manager on business plan executionEnsure Compliance
Ensure compliance to internal sales process & other compliance standardsShould be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the teamMIS
Adhering to the Training Road map.Providing timely reports to the Supervisor as per the requirement.Adhering to the TALIC code of conduct.Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.D. Skills Required
Technical
Product / Subject matter expertiseBusiness perspective & planningFinance / Insurance industry awarenessSelf-managementProblem solving skillsPeer level co-ordination and influencing skillsBehavioral
Essential
Desired
Interpersonal skills
Communication skills
Creative thinking skills
Supervising / Leadership skills