Customer Service Representative
Skill VedaRepublic Of India, IN12 hours ago
Job descriptionHandle inbound customer queries via chat, call, and email for all brand platforms. Resolve customer service issues efficiently, maintaining high standards of quality and adherence to performance metrics. Accurately document all interactions using CRM and proprietary tools. Follow up with customers for pending or escalated issues through appropriate channels. Communicate clearly and professionally to ensure a smooth and pleasant customer experience. Ensure every customer interaction leads to an Outstanding Customer Experience. Share feedback and suggestions with team leads / managers to improve internal processes. Meet productivity goals including number of chats handled, resolution time, and first response time.
Job Role : Customer Support Executive – Chat / Call / Email Support
Job Location : Marol, Andheri, Mumbai(On-site)
Compensation : Up to ₹30,000 In-Hand per month + Attractive Monthly Incentives
Working Days : 6 days a week
About the Role :
We are looking for a motivated and customer-focused Customer Support Executive to join our team. This role involves handling inbound queries via chat, call, and email from customers.
You will be the face of the brand and play a key role in delivering a seamless pre- and post-booking experience to our customers.
Preferred Candidate Profile :
- Education : 10+2 or Graduate in any discipline.
- Experience : 6 months to 4 years in a Customer Support role with live chat support experience (preferably in D2C / e-commerce / healthcare / wellness).
- Strong communication skills (both verbal and written).
- Familiarity with CRM tools is a plus.
- Customer-first attitude with the ability to remain calm under pressure.
- Shift Timings : any one fixed 9-hour shift between 8 : 00 AM to 11 : 00 PM (No Night Shifts).
Key Responsibilities :
Please feel free to share your resume at hiring@skillveda.ai
Create a job alert for this search
Customer Service Representative • Republic Of India, IN
Related jobs
- Promoted
E-Commerce Automotive Spare Parts Customer Service Representative
Newparts, Inc.India, India Job Description : Automotive Customer Service Representative.Location : Remote (North American Hours).Desired Skills and Experience : .
Bachelor's degree in Engineering.Automobile Spare Parts / Automobi...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Service Representative
Kara HealthcareIndia, India Kara Healthcare to find out more.The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists For Kara Hea...Show moreLast updated: 2 hours ago
- Promoted
- New!
Customer Service Representative
Digivance SolutionsIndia Opportunity for Tele Support Executive – Gurugram.Tele Support Executive based in Gurugram.Salary : Up to ₹28,000 (depending on experience).
If you’d like to proceed further, please share your CV on ...Show moreLast updated: 2 hours ago
- Promoted
Telesales Representative
Shramiinagpur, maharashtra, in Shramii offers a powerful all-in-one platform to revolutionize team management.Our app enables real-time attendance tracking, streamlined shift planning, and comprehensive employee records manageme...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Executive (Aesthetics)
Carisma Spa & Wellnessnagpur, maharashtra, in With a strong reputation in the industry, we blend luxury, innovation, and care to help clients feel and look their best.
We are currently seeking a professional, empathetic, and service-oriented.Cu...Show moreLast updated: 5 days ago
- Promoted
Customer Service Representative
MphasisRepublic Of India, IN The Dispatch Order Management Agent is responsible for managing the end-to-end process of dispatching service cases, ordering spare parts, and coordinating with HP Customer Engineers.This role ensu...Show moreLast updated: 30+ days ago
- Promoted
Patient Service Representative
TripleNagpur, IN Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 6 days ago
- Promoted
Customer Service Operator - 45024
TuringNagpur, IN In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of.AI-generated outputs, and ensuring compliance, trust, and customer experience standards.SLA track...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Representative
TPnagpur, maharashtra, in International Customer Support Executive.Gurgaon (Remote – Work From Home).Rotational, including night shifts.We’re looking for enthusiastic and customer-focused individuals to join our internation...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Officer / Sales
EcoOriginnagpur, maharashtra, in We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Engage with potential customers through various channels (phone, email, face-to-fa...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Representative
Rig Logistics IncRepublic Of India, IN RIG Logistics is an asset-based carrier in Canada.We specialize in delivering assets, on time and on budget.With the diverse fleet of equipment, we can handle a range of freight, including dedicate...Show moreLast updated: 1 day ago
- Promoted
Customer Service Representative
Agents Only TechnologiesIndia, India Remote (Device pickup required from Gurugram or Hyderabad).Agents Only (A Teleperformance Company).Join our Customer Service Project as a Gig Agent! Work remotely, gain valuable experience, and ope...Show moreLast updated: 2 days ago
- Promoted
Customer Service Support Specialist
Cradlewisenagpur, maharashtra, in Cradlewise is a baby tech startup based out of San Francisco, Bangalore and Pune.Our first product is a smart crib for babies from 0 to 24 months of age.
Cradlewise smart crib comes with an integrat...Show moreLast updated: 30+ days ago
- Promoted
Customer Service Representative
Biorev Studios | 3D Rendering Studionagpur, maharashtra, in Customer Service Representative (Outbound Calling) – HVAC Process | Work From Home.Mohali (Remote – Work From Home).US Shift (6 : 30 PM – 4 : 30 AM IST).
Fixed) + ₹500 per successful appointment.Fixed p...Show moreLast updated: 5 days ago
- Promoted
Call Center Representative
DCAInagpur, maharashtra, in We’re Hiring : Remote Customer Service Executive (India-Based | U.Remote – Work from Home (India).Monday to Friday | 8 : 00 AM – 5 : 00 PM CST (Evening Shift – India Time), Saturdays as needed.This role...Show moreLast updated: 5 days ago
- Promoted
Customer Care Representative
MUHURTHNagpur, IN Muhurth is a contemporary brand rooted in the heritage of Kanjivaram textiles, blending tradition with modern luxury.For generations, we have been dedicated to preserving and evolving the craft of ...Show moreLast updated: 5 days ago
- Promoted
Customer Service Operator - 50814
TuringNagpur, IN Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems.Turing support...Show moreLast updated: 2 days ago
- Promoted
Senior Customer Service Representative
TripleNagpur, IN Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 30+ days ago