Experienced in Troubleshooting and resolving incidents around single user access or site wise access issues.
Knowledge and understanding in ZCA, ZIA, ZPA, PAC file in Zscaler, forwarding profile in Zscaler, ZDX
Responsible for creating and managing ZIA polices like URL filtering, Malware, AV, file control for user traffic, dashboards, generate custom reports
Experienced in organizational network security system(OnPrem and Cloud)
Working knowledge of common attacks & vulnerabilities and possess strong understanding of common categories and characteristics of malware.
Zscaler vendor specific certifications preferred
working knowledge of web-based security and network infrastructure such as Firewall, IPS, SSL / IPsec VPNs, DLP, Secure Web Gateway.
Experience professional with operational level working Azure Security landscape including Azure AD, Azure Network Security (NSG, Firewall, Vnets), Microsoft monitoring and alerting tool, Microsoft defender (identity, endpoint) and relevant troubleshooting.
Experience professional with operational level working in auditing, monitoring, alerting, report generation.
Understanding of Azure RBAC, Azure AD PIM and User Password Administration.
Understanding of Azure Information Protection (Purview), Azure Security center (defender), Azure Monitor, Azure Firewall, Application gateways, MFA, Conditional access, Vnet, NSG / ASG
Able to Co-ordinate P1 / P2- Incident Handling.
Responsible for working in a 24x7 Security Operation center (SOC) environment
Understanding of SIEM, SOAR, DLP, Firewall, Proxy solutions o Knowledge of ITIL (v3, 4) Framework
Understanding the security posture, identifying, and remediating vulnerabilities, performing threat modeling, implementing threat protection, and responding to security incident.
Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution to Ensure meets SLA performance targets
Evaluate the current cloud security architecture and develop action plans to propose necessary improvements.
Create, develop and maintain accurate cloud security support documentation in a knowledge repository.
Good verbal communication skills to connect with customers at varying levels of the organization methods