Sr Analyst Dig Exp Support

About This Opportunity

As a Fortune 50 company with more than 400000 team members worldwide Target is an iconic brand and one of Americas leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are and we invest in the places we collectively live work and play. We prioritize relationships fuel and develop talent by creating growth opportunities and succeed as one Target team. At our core our purpose is ingrained in who we are what we value and how we work. Its how we care grow and win together.

A role on the Digital Operations & Guest Experience team is an opportunity to ensure Target always delivers on its brand promise to guests through seamless events and continuous improvement of their digital shopping journey.

About the Job

The Senior Analyst Purchasability will have two primary functions. First youll leverage survey data and guest signals through our CX solution (Fullstory) in support of the Confidence to Buy (CTB) experience teams. Key responsibilities include enabling Fullstory within the CTB experience group identifying points of friction and building business cases to remedy them and representing CTB in the CX Center of Excellence.

Second youll safeguard the guest experience by driving near-real-time visibility and action on anything that threatens add to cart across Targets digital channels (Ship-to-Home Drive Up Order Pickup Same Day). Your north star is simple : no out-of-stocks that impact the guest and a consistently high digital purchasability partnership with Merchandising Replenishment Supply Chain Fulfillment Operations Site Merchandising and Data Science youll build reporting and rules that prevent stockouts before they happen and youll recommend levers (e.g. channel gating safety stock substitute logic) that keep items buyable while protecting speed and promise dates.

Key Responsibilities

• Own purchasability reporting & insight generation : Define and maintain daily / weekly dashboards for digital purchasability; build alerting (thresholds anomaly detection) to surface emerging risks and quantify revenue at risk.
• Raise and sustain purchasability : Identify root causes of low purchasability and propose / implement rules such as dynamic channel gating.
• Stakeholder management & decision enablement : Run weekly Availability Reviews with Merchandising Inventory and Operations teams to prioritize fixes; translate insights into clear actions and ownership. Deliver crisp narratives for leadership on risks trade-offs and guest / financial impact.
• Experimentation & continuous improvement : Partner with Data Analytics Product and Engineering to improve guest Confidence to Buy (CTB).

Required Qualifications

Skills & Competencies

Required Experience :

Senior IC

Key Skills

IT Experience,Problem Management,Desktop Support,Citrix,Mobile Devices,Windows,Customer Support,Help Desk,Operating Systems,Technical Support,Troubleshooting,Application Support

Employment Type : Full-Time

Experience : years

Vacancy : 1