Community Management Associate (CMF)

Who we are Nothing exists to make tech feel exciting again. We’re building a different kind of company, one that puts design, emotion, and human creativity at the heart of everything we do. From the way our products look to how they sound, feel, and function, we care about the details that make technology not just useful, but inspiring. This is a place for the curious. The creators. The ones who ask why not and mean it. If you're drawn to bold ideas, fast moves, and work that actually makes you feel something, you’ll fit right in. We're not here to follow the rules. We're here to make better ones. About Nothing Founded in London in 2020, Nothing is a design-led tech company building an alternative to the industry giants. Our products – from award-winning smartphones to expressive audio and wearables – blend iconic design with intuitive engineering to put people and creativity back at the centre of consumer tech. Backed by GV (Google Ventures), EQT Ventures, C Ventures, and influential investors like Tony Fadell (iPod), Casey Neistat, and Kevin Lin (Twitch), we’ve grown from startup to global challenger in just a few years. About CMF by Nothing CMF is a sub-brand of Nothing, created to make great design and quality tech more accessible. We combine cutting-edge aesthetics with an uncompromising user experience—delivering standout products without the typical shortcuts found in this market segment. Since launching in 2023, we’ve been on a mission to challenge the status quo. With a fast-growing product portfolio, CMF is shaping a new kind of tech experience—bold by design and built for a generation that demands more from the everyday. We operate like a startup within a startup : big ideas, fast execution, and a relentless drive to lead—not follow. Now, as we scale CMF into a global powerhouse from India, we’re expanding our marketing leadership to help shape what’s next.

About the Role

We’re looking for a Community Management Associate to build and grow a passionate tech community around CMF’s product ecosystem. You’ll engage directly with users, spark meaningful conversations, and turn product feedback into insights that drive real change. You’ll also lead community-first campaigns that invite our audience to shape what we do next.

This role requires someone with a deep understanding of consumer tech—someone who speaks the language of specs, software updates, and product ecosystems fluently. You’ll need to be just as comfortable in Discord threads as you are synthesizing feedback for the product team.

Key Responsibilities

• Own day-to-day community engagement across key platforms (Discord, Reddit, Telegram, forums, etc.), becoming a trusted and active presence
• Design and execute initiatives that increase community participation, brand advocacy, and product co-creation
• Build structured feedback loops—gathering and synthesizing user input to share with product, software, and design teams
• Surface early trends and product insights from the community to inform roadmap and comms
• Identify and nurture superfans and power users—turning them into long-term brand advocates
• Launch community-driven campaigns and pilots in partnership with marketing, product, and creative teams
• Create internal processes and playbooks to scale community engagement globally
• Track engagement and sentiment metrics and continually optimize tactics for growth and impact
• Stay on top of product news, tech trends, and competitor activity to keep the conversation fresh and relevant

What We’re Looking For

What we offer