Integration Developer / Application Support Engineer (MuleSoft & OIC)

Position Overview

We are seeking a skilled

Integration Developer

with strong expertise in

MuleSoft

and

Oracle Integration Cloud (OIC)

to support and manage enterprise applications and integration platforms. The ideal candidate will be responsible for designing, developing, and maintaining integrations between cloud and on-premise applications, as well as providing ongoing support, monitoring, and issue resolution for critical business systems.

Key Responsibilities

Integration Development & Management

Design, build, and maintain integrations using

MuleSoft Anypoint Platform

and

Oracle Integration Cloud (OIC) .

Develop APIs, orchestrations, and data flows to connect ERP, CRM, HR, and other enterprise applications.

Ensure integrations follow security, compliance, and performance best practices.

Application Support & Administration

Provide

day-to-day support and monitoring

of integration platforms and connected applications.

Troubleshoot issues, perform root cause analysis, and implement permanent fixes.

Manage user access, configurations, and performance tuning.

Operations & Continuous Improvement

Monitor integration workflows and ensure high availability and reliability.

Maintain documentation, including integration mappings, workflows, and support procedures.

Partner with business stakeholders, application owners, and vendors to improve processes and resolve issues.

Participate in

on-call support rotations

as required.

Qualifications

3–6+ years of hands-on experience with

MuleSoft Anypoint Platform

(API design, flows, connectors, transformations).

Strong experience with

Oracle Integration Cloud (OIC) , including process automation, application adapters, and orchestration.

Solid understanding of

REST, SOAP, JSON, XML, and API security standards

(OAuth, JWT, etc.).

Background in application support and administration, including troubleshooting and performance monitoring.

Familiarity with

enterprise systems

such as ERP (Oracle, SAP), CRM (Salesforce), or HCM systems.

Proficiency in

SQL

and working with relational databases.

Preferred Skills

Experience with

cloud platforms

(AWS, Azure, or OCI).

Exposure to

CI / CD pipelines, Git, Jenkins , and DevOps practices.

Knowledge of ITIL practices for application support and incident management.

Strong communication and collaboration skills.