Role & responsibilities
Sales and Business Responsibilities
- Develop and execute territory-level sales strategies to meet and exceed revenue targets.
- Identify high-potential markets and establish a strong brand presence in hospitals, clinics, and diagnostic centers.
- Build relationships with key decision-makers (clients).
- Conduct market analysis to identify trends, competitor activities, and emerging opportunities.
- Drive business expansion by developing new channels and strategic partnerships.
Customer Relationship Management and Sales / Service Coordination
Develop new business channels aligned with Cyrix Healthcare's expansion strategies.Build and maintain strong relationships with hospitals, clinics, healthcare providers, and medical distributors.Ensure brand visibility and placement of medical products in key healthcare institutions.Resolve customer complaints and technical escalations in coordination with internal teams.Lead, mentor, and oversee a team of Area Sales Managers (ASMs), Sales Executives, and Service Engineers.Set clear sales goals, performance targets, and productivity benchmarks for the team.Conduct joint field visits with ASMs to engage with customers and ensure effective selling strategies.Monitor individual and team performance through structured reviews and KPI assessments.Conduct regular sales meetings, training programs, and performance evaluations.Customer Relationship Management & Service Coordination
Ensure high customer satisfaction by coordinating with the service team for post-sales support and issue resolution.Address customer complaints, escalations, and service-related concerns proactively.Work closely with technical and service teams to maintain equipment efficiency and service quality.Organize workshops, training sessions, and product demonstrations for medical professionals.Reporting & Compliance :
Track territory-wise sales performance, forecast trends, and provide actionable insights to senior management.Ensure compliance with regulatory requirements and industry standards.Provide monthly, quarterly, and annual sales reports with market insights.Monitor budget utilization, sales expenditures, and return on investment (ROI).Conduct monthly team meetings to review sales performance, market trends, and set goals.Learning and Growth Responsibilities
Provide ongoing training and development for the sales team on medical product knowledge and industry standards.Lead, train, and mentor a team of Sales Executives and Service Engineers.Monitor team performance and provide constructive feedback to improve productivity.Conduct regular sales meetings, training programs, and performance reviews.Encourage a customer-centric approach within the team.Foster a culture of continuous learning and professional development within the medical sales team.Skills Required
Medical Equipment, Equipment Sales, Capital Equipment Sales