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Resident Relation Executive
Resident Relation ExecutiveTata Electronics • tamil nadu, tamil nadu, in
Resident Relation Executive

Resident Relation Executive

Tata Electronics • tamil nadu, tamil nadu, in
1 day ago
Job description

About the Role :

The Resident Relation Executive is responsible for ensuring the safety, discipline, and well-being of all residents while managing day-to-day operations efficiently. This role requires a balance of authority, empathy, and organizational skills to create a secure and positive living environment.

Role :

Supervision & Leadership

  • Supervise and monitor the duties of block supervisors, ensuring accountability and performance.
  • Train, mentor, and motivate the block supervisors’ team to consistently deliver high-quality service.
  • Act as the principal liaison between block supervisors and the Hostel Head for smooth coordination.

Safety & Well-being

  • Ensure the security and health of all residents by implementing safety protocols and monitoring compliance.
  • Respond promptly to emergencies and ensure timely resolution of safety concerns.
  • Communication & Coordination

  • Maintain clear communication with residents and administration.
  • Ensure effective coordination between various stakeholders for timely and efficient functioning.
  • Operational Management

  • Oversee room allocation, maintenance, cleanliness, and record-keeping for smooth functioning.
  • Maintain accurate resident records and ensure proper documentation.
  • Community Building

  • Foster a positive environment by encouraging participation in hostel activities and promoting harmony.
  • Assistance & Logistics

  • Assist with tasks such as arranging transportation, confirming travel plans, and taking messages.
  • Qualifications & Requirements

    Experience :

  • Minimum 4+ years of experience as a Guest Relations Supervisor OR
  • 6+ years of experience as a Guest Relations Executive or in a relevant / similar job profile in a 4-star or 5-star hotel .
  • Experienced Air Hostess who has worked with reputed airlines will also be considered.
  • Other Requirements :

  • Full-time, residential position (availability during emergencies required).
  • Ability to work flexible hours , including weekends and holidays.
  • Essential Experience :

  • Responsible, trustworthy, and ethical in all dealings.
  • Strong sense of discipline and ability to maintain authority.
  • Approachable and empathetic with excellent interpersonal skills.
  • Effective verbal and written communication skills.
  • Calm and decisive under pressure with strong problem-solving ability.
  • Highly organized with attention to detail.
  • Observant and proactive in ensuring safety and compliance.
  • Preferred Background :

    Candidates with prior experience in defense services such as the Army, Navy, Air Force , or other disciplined uniformed services are highly desirable.

    Candidates with experience as senior air hostesses, in hotel housekeeping / facility-management leadership roles, or in disciplined services (e.g., paramilitary, BSF, CISF) will be proven preference.

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