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Lead ServiceNow Developer - CSM Module

Mastech DigitalIndia

30+ days ago

Job description

Position : ServiceNow Lead : Remote.

Duration : Full Time.

Level of experience : 8+ years in ServiceNow, 4+ years in CSM Module.

Notice Period : Only Immediate Joiners / Currently Serving Notice / Notice is less than 45 days.

"Looking for a subject matter expert in CSM".

ServiceNow CSM implementation experience.
Understanding of CSM business domain and ability to translate it into practical ServiceNow solutions.
Excellent stakeholder / customer facing skills.
Experience working with remote teams.

Responsibilities :

Takes responsibility for overall architecture, design, implementation and integrity of the ServiceNow platforms.

Lead and deliver requirements, scoping and design workshops, ensuring requirements are well documented.

Provide expert level support and technical mentoring to implementation team.

Recognize and develop opportunities to leverage ServiceNow as a platform.

Plan and coordinate all phases of testing and test acceptance; design and oversee development of testing related work products; lead test remediation cycles.

Develop and present business case material for senior prospect and customer stakeholders.

Create and deliver tailored presentations and product demonstrations.

Scoping and delivering Proof of Concept / Proof of Value engagements with prospects.

Responding to Request for Information / Proposal documents.

In conjunction with Sales Personnel and Professional Services, conduct transition briefing communicate commitments, expectations, etc in preparation for deployment.

Act as the ServiceNow subject matter expert at Executive briefings / marketing events.

(ref : hirist.tech)

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Servicenow Developer • India