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Customer Care Representative
ConfidentialThane, Navi Mumbai, Mumbai8 days ago
Job descriptionGood communication skills in [language(s)]. Basic computer knowledge. Ability to handle calls with patience and professionalism. Previous experience in a call center or inbound process is a plus.
RESPONSIBILITIES :
- Answer incoming calls and address customer queries.
- Provide product / service information clearly.
- Record call details and maintain accurate customer records.
- Resolve complaints or escalate them when needed.
- Ensure a positive customer experience on every call.
Required Candidate Profile
Skills Required
Customer Service, Record Keeping, Customer Satisfaction, Problem-solving
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Customer Care Representative • Thane, Navi Mumbai, Mumbai