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Senior User Acceptance Test Engineer

Senior User Acceptance Test Engineer

Delta Air LinesBengaluru, Republic Of India, IN
30+ days ago
Job description

About Delta Tech Hub :

Delta Air Lines (NYSE : DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

RESPONSIBILITIES :

  • Lead and develop a diverse, high-performing and innovative team of User Acceptance Testers including mentoring, utilizing best practices as a people manager and organizational leader
  • Build strong relationships with key partners across the enterprise in eCommerce Development and supporting areas
  • Manage user acceptance testing and organizing meetings and supporting training efforts to ensure effectiveness of UAT initiatives
  • Demonstrate a strong understanding of Software Development Life Cycle and specifically UAT processes, best practices, and test methodologies
  • Ability to think creatively about designing test scenarios and end-to-end testing
  • Discover ways to improve defect mitigation across all levels of the organization
  • Work closely with IT and cross-functional commercial and operational business teams to successfully drive, execute and deliver on defect resolutions
  • Oversee prioritization, tracking, validation, and resolution of defects with the Product Manager(s) and the IT teams.
  • Advanced analytical and communication (verbal and written) skills;

including executive presence.

  • Ability to explain technical and business processes and articulate in-depth knowledge of Digital Operations, user acceptance testing, and defect management process to a wide audience.
  • WHAT YOU NEED TO SUCCEED (MINIUMUM QUALIFICATIONS) :

  • A Bachelor's degree in Business or Technology discipline, or related field and 6 + years of work experience is required.
  • 4+ years of experience in UAT, QA & Project Management.
  • Experience with SDLC and Agile.
  • Experience with tools such as Agility, QLM, QTest.
  • Familiarity with Defect Management.
  • Strong leadership skills, written and oral communication skills, positive attitude, and able to manage change successfully in a fast-paced environment
  • Proven track record of successfully working in a cross-departmental team environment and delivering results on time and on budget
  • Training and experience in project management, release management, process optimization, problem solving, facilitation and internal / external consulting is desired
  • Must be a self-starter that can work independently
  • Self-disciplined, organized and team-oriented
  • Positive attitude, & able to manage change successfully in a fast-paced environment
  • Practices safety-conscious behaviors in all operational processes and procedures
  • WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS) :

  • Knowledge of Delta Air Lines and / or the airline industry, travel landscape and consumer behavior
  • Technical understanding of web / mobile applications and UI design preferred
  • Experience with Adobe Analytics (Omniture / Site Catalyst), Quantum Metric a plus
  • Experience with process improvement and streamlining based on new requirements
  • Experience with end-to-end testing of large projects
  • Experience with mainframe testing
  • Familiar with cloud technologies
  • Experience with Generative AI
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    Senior Test Engineer • Bengaluru, Republic Of India, IN

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