Sales Training Manager

Position : FIT Sales Training Manager Location : Head Office – Worli, Mumbai

Travel : Across 5 key locations over 12 days

Reports to : Head – Learning & OD, MHRIL

Position Summary

As part of our continued learning journey post the Mentora intervention, the FIT Sales Training Manager will play a pivotal role in reinforcing selling skills and driving performance outcomes across key locations. This role focuses on on-the-job coaching and capability building for Relationship Managers (RMs), ensuring sustained application of learning and alignment with business KPIs.

Key Responsibilities

Sales Coaching & Field Support

Travel across designated locations to support RMs during live B2B and B2C calls.

Provide real-time coaching to enhance call effectiveness, improve conversion metrics, and support mid and BQ performers.

Skill Reinforcement & Capability Building

Reinforce FIT Sales Inner Mindset & Outer Skill framework through simulations and feedback.

Facilitate role plays, case studies, and scenario-based learning.

Promote usage of tools like FAB, SPANCO, SPIN, Sales Filter, and 7 YES Set.

Performance Enablement

Build RM confidence in handling diverse sales scenarios :

Prospecting & Lead Generation

Client Meetings & Need Analysis

Objection Handling & Negotiation

Closing Sales & Relationship Management

Guide RMs in weekly sales activity planning and go-to-market execution.

Expected Outcomes

Increased confidence and capability in sales execution.

Improved alignment with KPIs and sales funnel metrics.

Strengthened coaching culture and peer learning across the sales ecosystem.

Key Competencies

Relationship-Oriented Selling

Emotional Maturity & Resilience

Communication & Rapport Building

Prospecting & Customer Profiling

Presentation & Negotiation Skills

Time & Self-Management

Sales Mindset Development

Qualifications & Experience

Preferably from a hospitality background.

10–15 years of experience in sales training, performance coaching, or sales enablement.

Strong understanding of B2B (MICE) and B2C sales dynamics.

Familiarity with FIT Sales Selling Skills Workshop or similar frameworks.

Willingness to travel and work closely with field teams.