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Senior Field Service Engineer

Senior Field Service Engineer

Acute BioscienceKottayam, IN
23 hours ago
Job description

Job Opening : Senior Field Service Engineer (FSE) – Bio-Analytical tools like DLS, UV-VIS, Fluorescence, MALS & Microfluidics Instruments (Sales Support)

Location : Ahmedabad

Job Type : Full-time

Experience : Mid / Senior

About the Role

We are seeking a skilled Field Service Engineer to provide technical support for analytical and bio-analytical instruments while actively supporting the sales team. The role involves installation, maintenance, troubleshooting, and pre-sales / application support for advanced laboratory instruments, including Bio-Analytical tools like DLS, UV-VIS, Fluorescence, MALS, and Microfluidic systems.

Key Responsibilities

  • Install, commission, and maintain :
  • Dynamic Light Scattering (DLS) systems
  • UV-VIS spectrophotometers
  • Fluorescence spectrometers
  • Multi-Angle Light Scattering (MALS) instruments
  • Microfluidic analysis systems
  • Conduct preventive maintenance, calibration, and routine service visits.
  • Troubleshoot hardware, optics, electronics, and software issues.
  • Provide pre-sales and application support :
  • Conduct demos for potential customers
  • Assist in product selection and technical presentations
  • Prepare application notes, feasibility studies, and quotations
  • Collaborate closely with the sales team to identify opportunities and provide technical input.
  • Maintain detailed service reports, compliance documentation, and customer records.
  • Stay updated on new technologies, software, and best practices.

Qualifications

  • Bachelor’s or Master’s degree in Physics, Instrumentation, Electronics, Biotechnology, Biomedical Engineering, or related field .
  • 3–10+ years of hands-on experience with lab instruments, preferably in :
  • Bio-Analytical tools like DLS, MALS, UV-VIS, Fluorescence
  • Microfluidics or particle / molecular characterization systems
  • Strong analytical and problem-solving skills.
  • Excellent communication and customer-facing skills.
  • Willingness to travel extensively to customer sites.
  • Preferred Skills

  • Experience with instruments from Malvern Panalytical, Wyatt Technology, Agilent, Horiba, PerkinElmer, Shimadzu , etc.
  • Knowledge of GMP / GLP, IQ / OQ / PQ protocols, and service documentation.
  • Familiarity with software tools : Zetasizer, Astra, UV-Vis analytical suites , etc.
  • Ability to support sales initiatives , demos, and technical discussions with clients.
  • How to Apply

    Send your CV to shahane.ajinkya@acutebioscience.com with the subject line :

    “Application – FSE (DLS / UV-VIS / Fluorescence / MALS / Microfluidics) with Sales Support”

  • For inquiries, contact 7204613647 .
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    Field Service Engineer • Kottayam, IN

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