Position : HR Onboarding Specialist
Location : Indore
Company : Creativefuel
Type : Full-time
About Creativefuel
Creativefuel is a new-age content and creative agency with over 300 team members across Indore and Mumbai. We're behind some of India’s most viral digital campaigns and handle a massive network of digital IPs and creators. As we scale, we want to ensure that every new team member's journey begins with purpose, clarity, and a lasting impression.
Role Overview
We’re hiring an HR Onboarding Specialist who will own and deliver a world-class onboarding journey for every new hire, from offer acceptance to the end of their probation period. You’ll ensure no candidate drops off after the offer, every employee feels connected from Day 1, and our systems and documentation stay flawless.
Offer-to-Join Journey :
- Engage with new joiners immediately after the offer is rolled out
- Conduct pre-joining calls and share company culture decks
- Keep them excited, informed, and engaged to ensure zero offer dropouts
Orientation & Induction :
Host Day 1 sessions to introduce the company, team structure, and cultureWalk through Creativefuel’s vision, mission, and values in an engaging wayIntroduce HR policies, Code of Conduct, KRAs, and performance expectationsCultural Integration :
Set up buddy programs, internal welcome notes, and Slack / WhatsApp introsCoordinate with teams for smooth handovers and warm welcomesInclude new joiners in key internal rituals, meetings, or townhallsKRA & Task Planning :
Share a structured 3-month role-specific task planCoordinate with team leads to align deliverables, training, and checkpointsFeedback & Review Loop :
Implement and manage structured day check-insCollect feedback from both new joiners and reporting managersFlag off any early red flags to HR leadershipSystem & Compliance Setup :
Complete biometric / fingerprint registrationEnsure onboarding completion on Jarvis, Keka, and internal trackersMaintain and audit documentation trail, ID proofs, and verification recordsCoordinate with vendors for background verificationOnboarding Gifts & Experience :
Plan and deliver customised welcome kits and onboarding swagEnsure a delightful and memorable Day 1 experienceProbation & Post-Onboarding Support :
Track progress through the 3-month probation periodEnsure timely manager feedback and exit from the onboarding statusAutomation & Process Improvement :
Identify areas to automate and reduce manual loadContinuously improve the onboarding SOP based on feedbackReporting & Metrics :
Track onboarding metrics such as :Offer-to-join ratioTime-to-productivityOnboarding NPS / feedback scoresDocumentation & compliance completion rateKey Responsibility Areas (KRAs)
Prevent offer dropouts through proactive pre-joining engagementEnsure clarity of role, KRA, and company values from Day 1Deliver a seamless onboarding experience across all departmentsManage all systems, documentation, and HR platforms for onboardingCreate a culture-first experience using internal tools, gifting, and ritualsOwn onboarding metrics, flag red flags, and support during probationWhat We're Looking For
2–5 years of experience in HR onboarding or HR operationsStrong understanding of Indian HR compliance and onboarding documentationHands-on experience with HRMS tools like Keka, Zoho, etc.Excellent communication and interpersonal skillsCreative mindset to design people-first onboarding journeysHighly organised with strong attention to detailAgency experience is a plus